Operations Manager

We are a purpose-driven social enterprise delivering holistic programmes that ignite self-belief, strengthen mental health resilience, and inspire sustainable career success — whether through employment, self-employment, or further education.

To date, we've supported over 7,000 people through programmes, workshops, accredited courses, and long-term interventions across the UK.

Our programmes are delivered in prisons, probation, schools, and community settings, with a strong record of reducing reoffending — from the national average of 26.7% to just 2.1% using the Individual Placement Support model - saving the taxpayer millions of pounds and changing lives in the process.

Our programmes increase mental health resilience, reduce youth violence and offending and increase youth employment,

We are changing lives, one programme at a time.

Job Summary

The Social Enterprise Manager will play a pivotal role in leading and managing our social enterprise initiatives. This position is designed for an individual who is passionate about creating social impact through sustainable business practices. The successful candidate will be responsible for developing strategies that align with our mission, overseeing operations, and ensuring the financial viability of our social enterprise projects.

Responsibilities

• Develop and implement strategic plans to enhance the impact and sustainability of social enterprise initiatives.
• Manage day-to-day operations, ensuring efficient processes and high-quality service delivery.
• Collaborate with stakeholders, including community organisations, government bodies, and private sector partners, to foster relationships that support our mission.
• Monitor and evaluate programme performance, using data to inform decision-making and improve outcomes.
• Lead a team of staff and volunteers, providing guidance, support, and professional development opportunities.
• Prepare reports and presentations for stakeholders to communicate progress and impact effectively.
• Identify funding opportunities and assist in grant writing to secure financial support for initiatives.

Experience

• Proven experience in managing social enterprises or similar initiatives is essential.
• Proven experience in at least one of the sectors: justice, youth, education, mental health, social enterprise
• Strong understanding of social impact measurement and evaluation methodologies.
• Excellent leadership skills with a track record of managing diverse teams effectively.
• Exceptional communication skills, both written and verbal, with the ability to engage a variety of stakeholders.
• Experience in strategic planning and project management is highly desirable.
• A background in finance or business management would be advantageous but not mandatory. This role offers an exciting opportunity for an individual committed to making a difference through innovative social enterprise solutions. If you are driven by purpose and possess the skills outlined above, we encourage you to apply for this impactful position.

This Role Could Suit Someone Who Is…

• A senior manager in a charity/social enterprise, the health sector lead, alternative education provider, or justice organisation
• A consultant or freelancer seeking purpose-led, long-term work
• A corporate professional transitioning into social impact

Why Join Us?

• Help shape the future of a bold, mission-driven organisation
• Flexible, part-time working arrangements
• Autonomy, creativity, and the chance to lead
• Opportunities for role growth, incentives, or possible co-directorship

This is a fantastic opportunity for a dedicated candidate who is keen to support our purposeful movement that tackles inequality and disadvantage and brings about a positive sustainable change in young people's lives.

Job Type: Part-time

Pay: £38,000.00-£40,880.00 per year

Application question(s):

• Have you ever worked in social impact work before? is so, in what capacity?

Experience:

• Operations management: 2 years (preferred)

Willingness to travel:

• 100% (preferred)

Work Location: In person