People Operations Specialist

Welcome to the video-first world

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you're reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's, and more. Read stories from happy customers and what 1,200+ people say on G2.

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role:

Joining our existing People Ops team of three, we're looking for a People Operations Specialist to support our global growth, manage global projects and be the go-to person for all things related to moving people around the world - from relocations and visa sponsorships to onboarding across our EMEA locations. You'll be the steady hand behind our people processes, making sure everything runs smoothly from start to finish.

This is a hands-on, varied role for someone who loves ownership, thrives in the details, and brings a global mindset. You'll work closely with our People, Talent, IT, and Finance teams, as well as our external partners and EORs, to deliver smooth, compliant, and human experiences across countries.

If you're curious, tech-savvy, and love improving how things work, this role gives you plenty of space to take ownership and drive real impact. This is a pure people operations role, so wouldn't be suitable for someone who would like to progress into ER and Partnering. 

Global Mobility & Employee Support

• Lead and evolve our global mobility processes - from visa sponsorships and relocations to onboarding through EOR partners.
• Act as the main point of contact for anything related to global employment and mobility.
• Manage global leave processes, ensuring a supportive and compliant experience for employees and managers.
• Partner with EORs to ensure smooth onboarding, accurate contracts, and ongoing compliance across regions.
• Collaborate with Finance to ensure payroll and benefits changes are correctly captured for each country.

EMEA Onboarding

• Own onboarding for all new hires across EMEA — including contracts, right-to-work checks, and welcome emails.
• Partner with Talent to make the candidate-to-employee handover seamless.
• Work alongside our Workplace team to continuously iterate on our onboarding programme to make it more engaging, inclusive, and reflective of Synthesia's culture.

People Operations

• Support key lifecycle processes across the employee journey, ensuring our HRIS (HiBob) stays accurate and up to date.
• Draft and issue employment-related documents - contracts, letters, and policy updates.
• Spot opportunities to automate, streamline, and simplify - especially using AI tools.
• Contribute and own to broader People Ops projects such as policy refreshes, new tool rollouts, and process documentation.

Compliance & Documentation

• Maintain up-to-date right-to-work, visa, and compliance documentation.
• Partner with Security and Legal to track training completion and compliance obligations.
• Support audits and prepare accurate, compliant employee data.

What We're Looking For

• 2–4 years' experience in People Operations, Global Mobility, or a similar HR role - ideally within tech. You don't have to have had a specific Global Mobility role previously but exposure to global processes is a must.
  Experience working with international teams (especially across EMEA) and familiarity with EOR providers. (ideally Oyster)
• Solid understanding of visa sponsorship, relocation, and global compliance processes.
• A true owner: someone who enjoys identifying areas for improvement and project-managing solutions to completion.
• Tech-savvy: confident using tools like HiBob, Notion, Ashby & G-suite and excited by automation and AI-powered workflows.
• Detail-oriented, structured, and proactive: you take ownership and make processes better.
• Comfortable working independently and flexing across a wide range of topics.
• Empathetic communicator with cultural awareness and strong written and verbal clarity.
• Bonus: French or German language skills (not required, but definitely a plus).

Please note that this is a hybrid position of at least 2-3 days/week in our London office.

---