FOH Team Member

2 weeks ago

Nursling SO, United Kingdom The Temple Full time £18,000 - £36,000 per year

Job Overview:

We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.

Responsibilities:

  • Greet customers and offer a hospitable experience for the entirety of their stay.
  • Process customer transactions accurately and efficiently using the point-of-sale system.
  • Take food and drink orders confidently.
  • Handle customer complaints or concerns in a professional and courteous manner.
  • Collaborate with other team members to ensure smooth service.

Experience:

  • Previous experience in a customer service role is preferred
  • Knowledge of hospitality industry is a plus
  • Familiarity with bar tending is beneficial
  • Understanding of food safety regulations is desirable

Skills:

  • Excellent communication and interpersonal skills
  • Strong attention to detail
  • Ability to multitask and work efficiently in a fast-paced environment
  • Friendly and approachable demeanor with a customer-centric mindset
  • Problem-solving skills to address customer issues effectively

If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.

Job Types: Full-time, Part-time, zero-hour contract

Benefits - Employee discount

Expected hours: 16 – 40 per week

Additional pay:

  • Tips

Schedule:

  • Monday to Friday
  • Weekend availability is a must

INDFOH

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