Client Accounts Team Member

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title:Client Accounts Team Member (Fixed Term Contract)

Location: AndersonMoores Veterinary Specialists, Winchester, SO21 England

Job Type: Fixed Term Contract (12 months)

Hours: Part Time, 36 hours per week.

Salary: £25,646.40 pro rata to £ per annum

We are currently recruiting for a Part time Client Accounts Team Member to join the team to assist with all elements of the day-to-day finances of the practice.

The role will consist of the following duties:

• To accurately record and process payments and refunds from clients and insurers
• To accurately process insurance claims within agreed timescales
• Liaise with insurers to ascertain outcomes for insurance claims.
• Investigate and resolve queries made by clients regarding invoices raised
• Various other admin tasks as may occasionally be requested by the Client Accounts Manager and to support the rest of the team

What kind of person you need to be

• Motivated and well organised with the ability to work on their own initiative
• Have a friendly, welcoming, and professional manner with excellent interpersonal skills
• The ability to multitask, problem solve and prioritise whilst maintaining a high level of accuracy and quality of work
• Be a team player with the ability to establish positive working relationships Can support and communicate effectively with clients, vet professionals, and fellow associates
• Experience in veterinary finance or pet insurance is welcome but not essential as full training will be provided

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave
• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme

About us

We are a true multidisciplinary referral only hospital with departments in orthopaedic surgery, soft tissue surgery, neurology, internal medicine, oncology, anaesthesia and diagnostic imaging. Each of the clinical disciplines is staffed to European Diplomate or RCVS Specialist standards. The hospital is well equipped and provides excellent inpatient facilities with qualified RVNs and veterinary interns on-site 24/7. Imaging includes computed radiography, fluoroscopy (with digital subtraction and road-mapping), ultrasonography and on-site MRI and CT.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Anderson Moores Veterinary Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Anderson Moores Veterinary Specialists, Linnaeus or the role please contact our Talent Acquisition team at

We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team