Administrative Assistant

5 days ago


Paisley PA TL, United Kingdom RT Online Services Ltd Full time £20,000 - £30,000 per year

Company Overview

Nitro Solutions Ltd, part of the Tubbees Group, is an innovative outsourced business support company based in Glasgow, UK, specialising in HR services, IT support, and accounts/purchasing administration for several fast-growing retail and hospitality brands. Our mission is to empower businesses by providing exceptional support that enhances operational efficiency and drives success.

Summary

We are seeking a proactive and personable Administrative Assistant to join our dynamic team in Glasgow. In this role, you will play a key part in supporting day-to-day operations, managing client communications, and ensuring smooth coordination across departments. You'll often be the first point of contact for our clients — so confidence, clarity, and warmth over the phone are essential.

Responsibilities

  • Manage daily office operations and maintain an organised, efficient workspace.
  • Handle inbound and outbound calls with professionalism and a friendly, engaging manner.
  • Build positive relationships with clients through effective communication and follow-ups.
  • Provide administrative support to various departments as required.
  • Coordinate correspondence and communication with clients, suppliers, and partners.
  • Maintain accurate records, databases, and filing systems.
  • Schedule meetings and manage shared calendars.
  • Prepare and update reports using Microsoft Office and Google Workspace.
  • Respond promptly to customer or client enquiries with accuracy and care.
  • Collaborate with internal teams to improve processes and overall efficiency.

Qualifications

  • Proven experience as an Administrative Assistant or in a client-facing office role.
  • Excellent phone manner with the ability to build rapport and communicate clearly.
  • Strong organisational skills and keen attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
  • Confident multitasker with the ability to prioritise effectively.
  • Customer-focused mindset and a positive, can-do attitude.
  • Experience with QuickBooks or similar systems is an advantage (but not essential).
  • Previous experience in a retail, hospitality, or service-oriented business is a plus.

Call-To-Action

If you're someone who enjoys connecting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional support, we'd love to hear from you.

Apply today to join the Tubbees team and help us continue to grow and support our brands across the UK.

Job Types: Full-time, Part-time, Permanent

Pay: From £26,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Administrative: 1 year (required)
  • Phone etiquette: 1 year (preferred)
  • Microsoft Office: 1 year (preferred)

Work Location: In person



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