Administration Assistant

**Administration Assistant**

**Job Location: Office Based - Paisley Shared Service Centre**

**Hours: 35 per week Monday to Friday**

**Salary: £21,840 per annum based on 35 hours per week**

**Contract Type: Permanent**

**_Are you motivated, committed and enthusiastic? Do you have excellent communication skills and an ability to deal with people in a sensitive yet professional manner?_**

Could you be part of the administration support team delivering an efficient, effective, and proactive administration and mail room support services to the British Red Cross?

We have a fantastic opportunity for you to join our administration support team as an **Administration Assistant**. You will be providing crucial support to a vital service.

**A day in the life of an Administration Assistant**:

- To receive, open, distribute and record all incoming mail following organisation policy ensuring that priority mail is dealt with efficiently
- To ensure all outgoing mail is franked, bagged and available for collection by Royal Mail and other carriers each day.
- To undertake reception duties dealing with supplies, deliveries and visitors.
- Assist in the management and allocation of meeting rooms ensuring that the rooms are appropriately laid out and ready
- To ensure any facilities issues are reported promptly and to undertake any facilities duties as assigned to you.
- Full lifecycle management of ID cards, including reporting, printing, packaging and disposal
- Provide data processing services as required by teams in Shared Services to provide cover
- Responsible for collation, ordering and distribution of stationery orders

**To be a successful Administration Assistant you must have the following skills and experience**:

- Positive, passionate and enthusiastic approach to customer service
- General administrative duties; incoming and outgoing mail, answering the telephone and scanning, filing, meeting and greeting clients
- Outgoing with excellent interpersonal and communication skills
- Ability to deal with queries in a diplomatic, professional, sensitive and confidential manner (both verbally and in writing)
- Ability to work accurately, with great attention to detail when checking documentation
- Educated to standard grade level or equivalent
- Well organised with sound administrative skills

**A full Job description and Person Specification which includes a list of the essential criteria for the role are available for download.**

**In return for your dedication and expertise, you’ll get**:

- **Holidays**:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- **Pension scheme**:Up to 6% contributory pension.
- **Flexible working**:We do our best to accommodate your preferred work style.
- **Learning & Development**:Wide range of career opportunities + comprehensive learning.
- **Discounts**:Access to Blue Light Discount Card and employee benefits platform.
- **Wellbeing Assistance**:Access to mental health and wellbeing assistance.
- **Team Working**:Champion our mission in a collaborative team.
- **Cycle2Work**:Lease a bicycle through the scheme**.**:

- **Season ticket loan**:Interest-free loan for commuting expenses.
- At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network._