Retail Store Manager
1 week ago
John Bell & Croyden, London's luxury pharmacy and wellbeing destination, is seeking an inspirational
Retail Store Manager
to lead our flagship retail floor. This is a rare opportunity to join a brand steeped in heritage and innovation, where excellence in service, wellbeing, and luxury retail combine.
About the Role
As our Retail Store Manager, you'll be the driving force behind the success of our store, leading a talented team to deliver exceptional customer experiences and outstanding commercial results. You'll bring energy, commercial acumen, and a passion for wellbeing to ensure John Bell & Croyden continues to set the standard as a world-class destination.
Key Responsibilities:
- Lead & Inspire:
Manage, coach, and develop up to 3 Floor Managers and a wider team of 20 Advisors, creating a motivated, high-performing culture. - Drive Performance:
Deliver and exceed sales, profit, and conversion targets while maintaining the highest operational standards. - Champion the Brand:
Ensure a consistently luxurious, customer-centric experience that reflects our "World-Class Wellbeing Emporium" status. - Operational Excellence:
Oversee store compliance, health & safety, and day-to-day operations including scheduling, opening, and closing duties. - Collaborate & Influence:
Work closely with Buying, Marketing, HR, and key brand partners to execute strategic initiatives and elevate product knowledge. - Develop Talent:
Own the succession plan, ensuring growth, engagement, and retention across the retail team.
About You
We're looking for a commercially savvy and people-focused leader who thrives in a fast-paced luxury retail environment.
Essential:
- Minimum
3 years' experience
in a Store Manager or equivalent leadership role. - Proven success in achieving and exceeding financial targets.
- Strong commercial insight and operational discipline.
- Exceptional leadership and communication skills, with the ability to inspire and develop others.
- Passionate about delivering premium customer service.
Desirable:
- Experience in
healthcare, wellbeing, or beauty retail
. - A genuine interest in
health and wellness
. - Formal training in
leadership, coaching, or commercial management
.
Why Join Us?
At John Bell & Croyden, we celebrate over 225 years of trusted heritage while continuing to lead in modern wellbeing and luxury retail. You'll join a supportive team where your ideas, expertise, and energy can make a real impact — every day.
How to Apply
If you're ready to lead one of London's most iconic wellbeing destinations and inspire excellence at every level, we'd love to hear from you.
Apply now
and take the next step in your retail leadership career with
John Bell & Croyden
.
The Ideal Candidate
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you
.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
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