Seasonal Customer Solutions Advisor
2 weeks ago
Seasonal Customer Solutions Advisor
Location- Melmerby, HG45NB.
Full time only 37.5 hours per week. 8am-5pm or 9am-6pm.
Rate of pay- £12.37 per hour.
Start date- ASAP
Main purposes of the role-
The Customer Solutions Advisor role is a multi-skilled role which involves dealing with various communications and correspondence through incoming calls, emails, Live Chat and feedback from customers.
You will be customer focused and driven to achieve and exceed customers' expectations across the business, while being part of a friendly and positive team.
Main duties-
- Understanding the full range of products (Gift Cards and Confectionery) and services so as to respond to customer enquiries, provide information and support promotional campaigns.
- Provide an excellent level of customer support.
- Effectively utilise the in-house automated information systems.
- To build relationships to win support for the benefit of the business.
- Work successfully with others – valuing and utilising the different skills of colleagues across the organisation.
- Communicating clearly and concisely, promoting free-flowing communication.
- Identify and escalate priority issues.
- Follow up customer calls/emails, where necessary.
- Work efficiently during peak-periods whilst maintaining exceptional standards of customer service.
Other duties-
- Carry out other reasonable duties as required by the employer.
- Provide cover in the event of staff shortages in other areas of the company.
- General office administration.
- Responsible for the health and safety in your work area.
Essential skills-
Strong IT skills.
Customer facing background.
-
Seasonal Customer Solutions Advisor
2 days ago
Melmerby, United Kingdom Hemingways Full time**Job Title: Seasonal **Customer Solutions Advisor **Contract Type: Seasonal Full or Part Time** **Working Pattern**:Monday to Friday, 08.00-18.00 Optional Evenings 18.00-22.00 M/T/W from 20th November Optional Sat/Sun 09.00-15.00 from 20th November Evenings & Weekends Time and a Half. Are you looking for a multi-skilled role that involves problem-solving...
-
Seasonal Customer Solutions Advisor
7 days ago
Melmerby, United Kingdom Hemingways Full time**Seasonal Customer Solutions Advisor** **Location-** Melmerby, HG45NB **Full time only - **Monday to Friday, 9am to 5pm. Hours extend mid-October to 8am to 6pm**. Weekend working will be rota'd in.** **Rate of pay - **£11.44 per hour **Start date**: - Immediate **Main purposes of the role-** You will be customer focused and driven to achieve and...
-
Seasonal Customer Security Administrator
1 week ago
Melmerby HG NB, United Kingdom HEMINGWAYS Full timeAre you looking for a multi-skilled role that involves order processing and detecting fraud, then look no further.Here at Hemingways we are currently looking for a Seasonal Customer Security Administrator to support our work load over the Christmas period. As a Customer Security Administrator, you will need excellent attention to detail, be able to carefully...
-
Seasonal Sales Support Representative
2 weeks ago
Melmerby HG NB, United Kingdom HEMINGWAYS Full time £64,320 per yearMust be available for an immediate start and fully available until christmas.Job Title: Seasonal Sales Support RepresentativeDepartment: B2B SalesReporting to: Sales Operations ManagerContract Type: SeasonalWorking Hours: 37.5 Mon-Fri 9am-5pm.Hourly Rate: £12.34What does the role involve?In this role, you'll support both our sales team and our corporate...
-
Customer Solutions Advisor
5 days ago
Melmerby, United Kingdom Hemingways Full timeYou will be customer focused and driven to achieve and exceed customers’ expectations across the business, while being part of a friendly and positive team. Understanding the full range of products (Gift Cards and Confectionery) and services so as to respond to customer enquiries, provide information and support promotional campaigns. - Provide an...
-
Seasonal Corporate Order Processor
2 weeks ago
Melmerby HG NB, United Kingdom HEMINGWAYS Full timeImmediately AvailableMain Purpose of the Role:We are hiring for a Corporate Order Processor to support us through our christmas peak trading.The main purpose of the roe is to fulfil and despatch customer's orders through accurate record keeping and data input. Working for the Voucher Express brand but also representing a number of top retailers, a keen eye...
-
Client Success Partner
1 week ago
Melmerby HG NB, United Kingdom HEMINGWAYS Full timeWho are we looking for?We're on the lookout for a proactive, people-focused Customer Success Rep who's passionate about delivering exceptional service and building lasting client relationships. If you love solving client challenges, and driving both retention and growth, this is the role for you. You'll have a unique opportunity to balance proactive account...
-
Seasonal Voucher Packer
2 weeks ago
Melmerby, United Kingdom Hemingways Full time**Job title**:Seasonal Corporate Order Processor (until January) **Contract type**:Seasonal **Hours**:Full time, 37.5 hours per week **Purpose of the role** Are you looking for a multi-skilled role that involves administrative and financial duties, then look no further. The Seasonal Corporate Order Processor role is responsible for processing and...
-
Retail Customer Advisor
4 days ago
Lancaster LA NB, United Kingdom VodafoneThree Full timeCompany DescriptionThree Retail Customer AdvisorLocation: Unit 2, 5 Lancaster Gate, St. Nicholas Arcades, Lancaster, United Kingdom, LA1 1NBSalary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performanceWorking Hours: Part time 16 hours across 3 days per week, including weekends on a rotation basisWho We AreWe're here...
-
Seasonal Bartender
2 weeks ago
Brighton BN NB, United Kingdom Players Brighton Ltd Full time £1,200 - £12,800 per yearJob Title: Seasonal BartenderLocation: Players BrightonEmployment Type: Seasonal (December – January)While this position is seasonal, there is potential for continued employment based on performance. We value punctuality, flexibility, and a strong work ethic. Dedicated team members who demonstrate reliability, a willingness to learn, and a positive...