Seasonal Sales Support Representative
2 weeks ago
Must be available for an immediate start and fully available until christmas.
Job Title: Seasonal Sales Support Representative
Department: B2B Sales
Reporting to: Sales Operations Manager
Contract Type: Seasonal
Working Hours: 37.5 Mon-Fri 9am-5pm.
Hourly Rate: £12.34
What does the role involve?
In this role, you'll support both our sales team and our corporate customers - helping to keep things running smoothly, while also being a friendly voice when clients need support during our busiest time of year. You'll be involved in processing orders, keeping records up to date, and helping to solve customer queries in an efficient and professional way. It's a busy, hands-on role that's ideal if you like staying organised, working with people, and learning new skills in a fast-paced environment.
What are the key role responsibilities?
Sales Administration:
- Processing customer orders via email, phone or online chat
- Use company systems (e.g. Sage200) to enter and manage orders
- Ensuring orders are processed accurately and with a high level of attention to detail
- Supporting delivery timelines by managing customer expectations
- Ensuring all orders are processed within the service level agreements
- Help new clients get set up on our systems
- Coordinating with other departments, such as finance and operations
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