Administration Assistant
7 days ago
We're Hiring: Administration Assistant (Digital Transition Assistant)
Department: Progress Lifeline
Salary: £25,045 (Pro-rata)
Location: Leyland
Hours: 36.25 hours per week
Contract: Fixed Term (12 months)
Progress Lifeline Digital Transition Campaign
Join Progress Lifeline's digital transition - leading the nationwide switch from analogue to digital, ensuring our Technology Enabled Care service users continue to receive vital support at home and beyond. Be part of the team delivering this essential technology exchange ahead of the UK's full analogue switch-off in January 2027.
About the role
We're looking for an Admin Assistant to join our Progress Lifeline team on a 12-month fixed term contract, working 36.25 hours per week with agile arrangements based in Leyland.
In this varied role, you'll schedule appointments between service users and installers, arrange visits by geographic area, and help achieve daily and weekly KPIs. You'll also liaise with colleagues to monitor and replenish stock, process collections, and update databases accurately. Communicating with customers and families over the phone will be a key part of your day, alongside supporting the wider team with essential admin tasks and maintaining confidentiality.
What We Are Looking For
To be successful in this role, you should have:
Essential:
- Basic understanding of IT systems (Word, databases)
- Ability to arrange and schedule appointments across geographical areas
- Ability to record and update databases accurately
- Excellent communication skills, especially over the phone
Desirable
- Previous experience working with older and vulnerable people
Why Progress?
Because we're people-focused, genuine, and forward-thinking. We care deeply about our colleagues and communities, and we'll support you to grow in a role that really matters.
How to Apply
Click Apply Now, upload your CV, and complete our short application. Be sure to include a supporting statement that highlights why you're a great fit for this role.
Please note: In line with our core value of being Genuine, we discourage the use of AI tools when preparing applications or supporting statements. We are committed to building an authentic and values-led workforce, and will prioritise applications that clearly reflect personal effort and originality.
Closing date: 09:00am 19th November 2025
Interview date: W/C 24th November 2025
We welcome applications from everyone, especially from underrepresented groups. Inclusion matters here.
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