Duty Control Room Operator

5 days ago

Chester CH QE, United Kingdom Anchor Group Services Ltd Full time £28,938 - £35,000 per year

Job Role: Duty Control Room Operator

Working Hours:4 on 4 off rotating shift pattern (days & nights), 12-hour shifts, 6am-6pm/6pm-6am, average 42 hours per week

Pay: £28,938 per annum (£13.25 per hour)

Location: Anchor Group Services Head Office - Carlton House, Chester Business Park, CH4 9QE

Reporting to:Control Room Manager

Overview

An exciting opportunity has arisen for a Duty Control Room Operator to join the established Anchor Group Services' Control team based at our Head Quarters in Chester Business Park.

The successful candidate will be responsible for time and attendance monitoring for site-based security and cleaning teams, staff scheduling, CCTV alarm processing and the coordination of Anchor's key holding and alarm response team.

You'll play a key role in ensuring seamless staffing operations across multiple sites by actively managing shift assignments, handling last-minute absences, and ensuring that all vacant positions are filled in a timely and efficient manner.

This is an excellent opportunity for someone with strong coordination skills, a background in control room operations and with a drive to enhance your security career.

Duties include:

  • Co-ordinating multiple site systems and monitoring booking on and off check calls.
  • Quickly respond to unplanned absences or staffing issues by reallocating staff or calling in relief personnel.
  • Maintain up-to-date records of all rosters and ensure all vacant shifts are filled in line with operational requirements.
  • Communicate clearly and professionally with on-site teams regarding shift changes and staffing adjustments.
  • Proactively and continuously monitor the site-based security and cleaning teams by obtaining, collating and reviewing information from multiple sources.
  • Manage and assign shifts across multiple sites, ensuring sufficient coverage at all times.
  • Ensure accurate and timely logging and recording of all required information using available IT systems and in accordance with operational processes and guidance.
  • Provide information, data and appropriate advice and guidance to relevant parties in a timely manner depending on their needs and using available systems.
  • Promoting a culture of excellence and continuous improvement at all times.
Benefits
  • Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
  • Access to SIA and First Aid training at discounted rates, with financial support available.
  • Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
  • Wagestream - access to pay as you earn it.
  • Cycle to Work Scheme Available.
  • Full uniform provided.
  • Free Employee Assistance Programme 24/7 including access to counselling.
  • Hospital Saturday Fund.
  • Reward and Recognition awards.

What's Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Duty Control Room Operator, Control Room Operator, Security Officer, CCTV Officer, CCTV Control Room Officer, Surveillance Officer, Control Room Coordinator, Operations Control Officer, Duty Operations Coordinator, Central Operations Officer, Control & Scheduling Officer, Operations Room Controller

Within commuting distance of: Chester, Mold, Broughton, Deeside, Birkenhead, Flint, Chester, Wrexham, Ellesmere Port, Wirral and surrounding areas.

  • Duty Control Room Operator

    6 days ago

    Chester, United Kingdom Anchor Group Services Full time

    Job Role: Duty Control Room OperatorWorking Hours: 4 on 4 off rotating shift pattern (days & nights) 12-hour shifts 6am-6pm/6pm-6am average 42 hours per weekPay: 28938 per annum (13.25 per hour)Location: Anchor Group Services Head Office - Carlton House Chester Business Park CH4 9QEReporting to: Control Room ManagerOverviewAn exciting opportunity has arisen...

  • Duty Control Room Operator

    4 days ago

    Chester, Cheshire, United Kingdom Anchor Group Services Full time £28,938 per year

    About UsWith a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.With hundreds...

  • Support Control Room Operator

    4 days ago

    Chester, United Kingdom Anchor Group Services Full time

    **Job Role**:Support Control Room Operator **Working Hours**:**4 on 4 off nights, 12-hour shifts, 6pm-6am, average 42 hours per week **Pay**:**£27,518 per annum (£12.60 per hour) **Location**: Anchor Group Services Head Office - Carlton House, Chester Business Park, CH4 9QE **Reporting to**:**Control Room Manager **Overview** An exciting opportunity...

  • Support Control Room Operator

    2 days ago

    Chester, United Kingdom Anchor Group Services Full time

    Join to apply for the Support Control Room Operator role at Anchor Group Services 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Us With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on...

  • Support Control Room Operator

    6 days ago

    Chester, United Kingdom Anchor Group Services Full time

    Job Role: Support Control Room OperatorWorking Hours: 4 on 4 off nights 12-hour shifts 6pm-6am average 42 hours per weekPay: 27518 per annum (12.60 per hour)Location: Anchor Group Services Head Office - Carlton House Chester Business Park CH4 9QEReporting to: Control Room ManagerOverviewAn exciting opportunity has arisen for a Control Room Operator to join...

  • Support Control Room Operator

    6 days ago

    Chester, United Kingdom Anchor Group Services Full time

    **Job Role**:Control Room Operator (Support) **Working Hours**:**4 on 4 off nights, 12-hour shifts, 6pm-6am, average 42 hours per week **Pay**:**£12.60 per hour **Location**: Anchor Group Services Head Office - Carlton House, Chester Business Park, CH4 9QE **Reporting to**:**Control Room Manager **Overview** An exciting opportunity has arisen for a...

  • Finance Controller

    1 week ago

    Chester CH QE, United Kingdom Anchor Group Services Ltd Full time

    Job Role: Finance ControllerWorking Hours: Monday to Friday, 9am –5pm, 35 hours per weekPay: £26,000-£29,000 per annumLocation: Carlton House, Chester Business Park, CH4 9QEOverviewWe are seeking a detail-oriented and proactive Finance Controller to join our Anchor Group Services' Finance team at our Head Quarters in Chester Business Park This pivotal...

  • Security Control Room Operator

    1 week ago

    Chester-le-Street, United Kingdom Safeguard Security Full time

    Safeguard Security (NE) Ltd is an established business providing security solutions to clients throughout the North East. We are seeking a full time Security Control Room Operator to assist us with the needs of the business. This role is permanent 12hr Day shifts including Bank holidays/weekends as a 4 on 4 off rota. **About Us**: Safeguard Security (NE)...

  • Security Control Room Operator

    2 weeks ago

    Chester-le-Street, United Kingdom Safeguard Security Full time

    Safeguard Security (NE) Ltd is an established business providing security solutions to clients throughout the North East. We are seeking a full time Security Control Room Operator to assist us with the needs of the business. This role is permanent 12hr Day shifts including Bank holidays/weekends as a 4 on 4 off rota. **About Us**: Safeguard Security (NE)...

  • Security Control Room Operator

    1 week ago

    Chester-le-Street, United Kingdom Safeguard Security Full time

    Safeguard Security (NE) Ltd is an established business providing security solutions to clients throughout the North East. We are seeking a full time Security Control Room Operator to assist us with the needs of the business. This role is permanent 12hr Night shifts including Bank holidays/weekends as a 4 on 4 off rota. **About Us**: Safeguard Security (NE)...