Receptionist/Administrator

2 weeks ago

Bournemouth BH QR, United Kingdom Dorset Private GP Full time £28,000 - £36,000 per year

We are looking for a candidate to join our friendly, busy team at Dorset Private GP with clinics in Bournemouth, Poole and Dorchester.

The role is 40 hours over four days during the week from 8.30am until 6.30pm or 8am until 6pm. The non-working day during the week may change depending on staff holiday and sickness.

The role includes working at least two days a month at our clinic in Dorchester (Poundbury) and Ashley Cross in Poole. The rest of the time will be at the Bournemouth clinic.

The pay starts at £13.00 per hour and will rise to £13.50 once fully trained.

Candidates must submit a covering letter along with a CV . To submit a covering letter, click on " supporting documents". Alternatively, a covering letter can be emailed directly to Please note, without a covering letter and CV, candidates will not be considered for an interview.

Our busiest clinics are in Bournemouth and Poole , but we have a satellite clinic in Poundbury, Dorchester. The candidate will sometimes need to work the odd day at our Poundbury and Poole clinic, but the majority of the time will be at the Bournemouth site. Therefore, a driving licence and confidence to drive is essential. A petrol allowance is provided for the travel to Poundbury.

Dorset Private GP offers private GP and Nurse appointments 5 days a week. We require a smart, friendly, enthusiastic and hard working person who is very organised and can use initiative to carry out the daily tasks and work on assigned projects when needed. Experience in a customer service role would be an advantage.

The daily tasks are:

Answering phone call enquiries

Booking appointments

Replying to and sending emails

Meeting and greeting patients in person

Taking payments and creating invoices

Liaising with GPs, nurses, specialists and external companies

Undertaking assigned projects

The following attributes are required:

Strong initiative to help improve daily processes and drive the business forward

Strong organisational skills with high attention to detail

Excellent phone etiquette and face to face communication skills

High level Customer Service is essential

Ability to multitask effectively in a fast-paced environment

Full training will be given.

The candidate must be proficient in the use of a computer and be comfortable with Microsoft Word, Outlook for emails and basic use of Excel.

To be considered for interview all candidates must submit a covering letter along with CV. To submit a covering letter, click on " supporting documents". Alternatively, a covering letter can be emailed directly to

Job Type: Full-time

Pay: £ £13.50 once fully trained) per hour plus annual pay reviews

Expected hours: 40 per week

Benefits:

  • Company events
  • Company pension
  • On-site parking
  • Sick pay
  • Free annual health tests

Job Type: Full-time

Pay: £13.00 per hour

Expected hours: 40 per week

Benefits:

  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Sick pay

Education:

  • GCSE or equivalent (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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