Support Worker

Support Worker

Location: High Wycombe, Buckinghamshire

Salary: £24,243

All you need is the right environment to put your skills to great use. Welcome to Aquarius.

Aquarius is a charity supporting individuals and communities to overcome harm caused by alcohol, drugs, and gambling. We are proud partners within One Recovery Buckinghamshire (ORB), working alongside Inclusion (MPFT NHS Trust) and Build on Belief to deliver high-quality alcohol and drug services across Buckinghamshire.

We are currently seeking a Support Worker (Community Connector – Assessment & Engagement Team) to join our High Wycombe-based team.

The Role

As a Support Worker, you will play a key role in engaging people at the start of their recovery journey. You will provide advice, support, advocacy, and key work, contributing to recovery plans while undertaking elements of assessment and case management. You will work in a way that is client-centred, strengths-based, and rooted in respect for diversity.

Key Duties

• Provide advice, support, and advocacy to individuals accessing substance misuse services
• Deliver key work and contribute to recovery planning
• Undertake assessment and elements of case management as directed
• Maintain accurate, timely records and meet data and reporting requirements
• Work in line with organisational policies and procedures, including safeguarding, confidentiality, and health & safety
• Engage clients in a way that reflects understanding of the functional model of substance use and the Recovery Agenda
• Work flexibly to meet service and client needs
• Promote equality, diversity, and inclusion in all aspects of service delivery

About You

• NVQ Level 2 or 3 in Social Care (or willingness to work towards this)
• Experience of working within policy and procedural frameworks
• Strong written and verbal communication skills
• Ability to manage records and information accurately
• A flexible, client-centred approach with a genuine commitment to recovery-focused work

If you're passionate about supporting people, value compassion and professionalism, and want to be part of a collaborative and supportive team, we'd love to hear from you.

About us

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

At Aquarius, we are committed to building a diverse and inclusive workforce. We welcome applications from people with lived experience of substance use or recovery, and from candidates from minoritised ethnic communities. We welcome applications from people of all backgrounds, cultures, abilities, and identities to ensure our services are representative of the communities we serve.

If you need adjustments or support to apply, please email our recruitment team:

How to apply

If you're viewing this advert on an external platform such as Indeed, please click 'Apply via company website' to view the full job description and submit your application.

Job Type: Part-time

Pay: From £24,243.00 per year

Expected hours: 21 per week

Work Location: In person