Product Researcher

2 weeks ago

Belfast, United Kingdom Perforce Full time £40,000 - £80,000 per year
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward.      With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.  
Position Summary:
Perforce is looking for a Product Researcher for the Product Design and Research Team to help shape the future of our products by turning insights into action.  What you'll do: 
Identify user needs, pain points, and behaviors through research  Assess feature–solution alignment and document user requirements  Provide insights that guide product design and development  Analyze market needs, industry trends, and customer requirements  Benchmark competitor products and experiences to inform strategy  This position will support products across our brand portfolio.   Responsibilities:
  • Work closely with other researchers and product managers to understand product goals and define research objectives that align with those aims. 
  • Participate in and lead comprehensive research activities, including identifying needs, planning, execution, analysis, and communicating outcomes. 
  • Collaborate with the research team to implement a multi-method approach, utilizing qualitative and quantitative methodologies such as user interviews, stakeholder workshops, and data analysis. 
  • Engage with product stakeholders to assess the requirement for further research within existing products/ features and oversee the tracking and deployment of quantitative data collection tools. 
  • Work closely with the product design team to determine areas for research investigation, monitor user behaviors, and deliver integrated research support. 
  • Facilitate workshops involving product stakeholders and leadership to identify research opportunities and present findings, ensuring the dissemination of actionable insights. 
  • Effectively communicate research findings across teams and stakeholders, ensuring actionable insights are communicated.  
  • Work with the team to expand the UX research practice across the organization, introducing research methodologies to teams and projects new to user research insights. 
  • Contribute to the growth of UX research practice by collaborating with fellow researchers on team practices and processes. 
  • May be required to support multiple products/brands as needed. 
Requirements:
  • 2+ years of experience in user research or a related field, with a portfolio that demonstrates a clear understanding of research methodologies and their impact. 
  • Formal training in research methodologies is preferred, including degrees, diplomas, or certificate courses. 
  • Experience in conducting user and stakeholder interviews, usability and concept testing, forming research plans and discussion guides, and building unmoderated usability tests.  
  • Proficiency in analyzing quantitative data obtained from user behaviors tracking systems, surveys, and other data collection instruments. 
  • Strong communication abilities, capable of conveying research findings to a diverse audience. 
  • Self-motivated, able to manage time and work effectively, and meet agreed-upon project deadlines. 
  • Ability to adapt to new research methods and user experience trends. 
  • Comfortable in a highly technical environment.  
Come work with us Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.   If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today  
Please click here for: EOE & Belonging Statements | Perforce Software
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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