Head of Internal Communications

Head of Internal Communications 

Salary: Location dependent (see benefits section)

Job Type: Full-Time, permanent

Location: IB (International Baccalaureate) Global Centres Cardiff (UK) or Washington DC (US)

Hybrid working opportunity

About the IB

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate (IB) may have the ideal opportunity for you The International Baccalaureate provides world-class educational services to over 5,600 schools across 162countries. A career at IB is not just a job; it's an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.

About the Job

Reporting to the Chief Strategy and People Officer, the Head of Internal Communications is a strategic leader responsible for designing, executing and continuously evolving the internal communications strategy. This role partners closely with People, Strategy and cross-functional teams to ensure communications are tightly aligned with the IB's strategic priorities, fostering a culture of trust, transparency and engagement. 

The Head of Internal Communications is a key architect of organizational storytelling, shaping narratives that connect employees to the mission and vision and ensuring that every message drives measurable impact across diverse internal audiences.

Key Responsibilities

• Lead Internal Communications Strategy: Shape compelling narratives that connect employees to the IB's mission and align communications with strategic goals.

• Drive Change & Engagement: Partner with senior leaders and People to support organizational change, people initiatives, and campaigns that celebrate employees and amplify success stories.

• Stakeholder & Team Leadership: Build strong relationships across all levels and provide strategic direction and line management to a small communications team.

• Data-Driven Insights: Use audience segmentation, engagement metrics, and global data to inform planning and continuously improve impact.

• Innovate & Optimize: Embed digital innovation into communications, manage budgets effectively, and evolve strategies to meet organizational needs.

About You

• Degree (or equivalent level) qualification in Communications, Marketing, Public Relations or a related field is essential.

• Highly competent in the use of internal communications platforms and analytics tools including Microsoft Office apps (Sharepoint and Teams).

• Proven experience in leading an internal or corporate communications function in a global / matrix organization with an understanding of diverse cultural contexts.

• Demonstrable leadership skills with previous experience in managing and collaborating with diverse, geographically dispersed teams. 

• Proven success developing and executing internal communication strategies in a fast-paced, evolving organization.

• Strong stakeholder and project management capabilities.

• Excellent relationship-building skills across all levels.

• Collaborative team leader with proven ability to foster teamwork.

• Exceptional attention to detail and organizational skills.

• Outstanding written, verbal, and interpersonal communication, including copywriting.

• Confident public speaker with effective presentation skills.

In addition to your salary, we offer an attractive range of regional benefits including: 

For UK employees:

• Annual Salary competitive, dependent on experience. 

• 10% employer pension contribution with a 3% employee contribution

• Annual pay review with bonus eligibility

• Enhanced family friendly benefits

• 30 Days annual leave, plus public holidays

• Life assurance 4x annual salary

• Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week

• Paid volunteering leave (one day per calendar year)

• Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary

• Excellent continuous professional development

• Health and Wellness Schemes

• Disability Confident Employer

• Cycle to Work Scheme

• Discounts on a range of products, including days out and Gym Memberships

• Cash back opportunities available from a wide range of retailers

• Employee Assistance Programme

• Free onsite parking

For US employees:

• Annual Salary competitive, dependent on experience. 40 hours per week

• 10% employer pension contribution with a 3% employee contribution

• Annual pay review with bonus eligibility 

• Enhanced family friendly benefits

• 30 Days annual leave, plus public holidays

• Life assurance 4x annual salary

• Paid volunteering leave

• Excellent continuous professional development

Applications are being received until 11.55pm BST, 06 January 2026

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.