Property Manager Team Leader

1 week ago

Chelmsford, Essex, United Kingdom Command Full time £360,000 - £420,000 per year

Job Description

Property Management Team Leader

Location: Chelmsford (Hybrid after probation)

Salary: £30,000 – £32,000 + bonuses + year-end profit share (OTE £35,000)

We are seeking a professional, enthusiastic, and tenacious Property Management team leader to join a well-established residential lettings team. This is a fantastic opportunity for someone looking to take the next step in their career, leading a team while still managing their own small portfolio.

You'll be working alongside an experienced Manager and Assistant Manager, supporting a team of 20 and ensuring service excellence across the department.

The Role

As Property Management Team Leader, you will:

  • Manage a small personal portfolio, handling maintenance issues, liaising with tenants and landlords, arranging contractors, processing invoices, and providing regular updates.
  • Act as a point of escalation for complex cases, offering solutions and guidance.
  • Monitor workloads across the team, stepping in where needed to maintain efficiency.
  • Support the Assistant Manager in developing strong contractor relationships and expanding the approved contractor panel.
  • Encourage excellent customer service and foster strong landlord and tenant relationships.
  • Assist with team initiatives, internal competitions, and events.

About You

We're looking for someone with:

  • 3+ years' experience in property management (leadership or senior responsibilities preferred).
  • ARLA qualifications (advantageous but not essential).
  • Strong organisation and attention to detail, with a passion for delivering excellent customer service.
  • Confident communication and interpersonal skills.
  • A proactive, problem-solving approach and strong time management.
  • IT proficiency (MS Office and property software experience).

Salary & Benefits

  • £30,000 – £32,000 basic (DOE)
  • Bonuses + year-end profit share (OTE up to £35,000)
  • Hybrid working after probation
  • Full training and ongoing career development
  • Support with professional accreditations (funded by the company)

Hours

  • Monday to Friday, 8:30am – 5:30pm
  • Based at Chelmsford during probation, moving to a hybrid model thereafter.

This role is perfect for an experienced Property Manager ready to progress, or a Team Leader keen to expand their responsibilities in a supportive and growing environment.


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