Client Manager

Client Manager – Real Estate, Scotland

Are you driven by building lasting client relationships?

Do you thrive on identifying new opportunities for growth?

Aon Scotland has a Client Manager role available within our Real Estate team, to take on ownership of the Scottish Real Estate practice.

This is a hybrid role with the flexibility to work both virtually from our Glasgow or Edinburgh office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Responsibility to develop, manage and maintain the overall client relationship securing support as required.

• Foster, manage, and strengthen client relationships, securing internal support when needed to ensure client satisfaction and long-term partnership.
• Coordinate with Aon colleagues across solution lines to deliver value-added solutions
• Lead the client team to consistently deliver exceptional service and exceed client expectations.
• Oversee broking and carrier marketing activities to secure optimal outcomes for clients.
• Identify and pursue growth opportunities within both existing and prospective client portfolios, supporting business expansion.
• Cultivate strong relationships with the insurance market and underwriters to provide clients with the best possible solutions.
• Set a positive example, inspiring and mentoring account handlers to support their professional growth and development.

How this opportunity is different

This is an opportunity to work within an established team at one of the market leading brokers focusing on the Real Estate sector.

A client owner for a portfolio of Real Estate accounts, this role is accountable for managing day to day relationships with clients, whilst managing and contributing towards new business growth. You will actively support the Scottish Leadership team with their growth ambitions, whilst delivering a high standard of client service.

Skills and experience that will lead to success

• Commercial understanding of business and the commercial Insurance market
• Delegation skills
• Strong technical knowledge in all major and ancillary classes
• Builds and maintains deep client relationships
• Growth mindset, experience in pipeline management
• Good negotiating, listening and interpersonal skills
• Adaptable, focussed and self-disciplined
• Proficient in use of Microsoft Office and IT systems

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are

more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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