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Marketing and Communications Lead

2 weeks ago

Fulham, Greater London, United Kingdom Wonders of Maths Full time £35,000 - £55,000 per year

Wonders of Maths is a fast-growing and dynamic tutoring company providing support to students in Year 1 to Year 13, across key subjects. The company makes learning accessible to everyone by teaching in a way that resonates with each individual and benefits from a strong community.

Our company is fast-growing and in need of a dedicated
Marketing and Communication Lead
who will also provide operational support across all key areas of the business.

 ABOUT THE ROLE

We're looking for a
proactive, experienced, and detail-oriented Marketing and Communications Lead
combined with
Operations Support Provision
, with an immediate start date, to be the driver of our Marketing and Communication effort while supporting the business' other key operational areas.

The Marketing role will be focused on
Growth Marketing
and
Customer Relationship Management
using all media types and paid marketing (such as Google AdWords and Meta ads). Prior experience in these areas will be essential.

We expect the role to be
circa 70% Marketing & Communications and 30% Operations Support
.

In this combined role, you will report to the
Chief Operating Officer (COO)
of Wonders of Maths.

WHAT YOU'LL BE DOING

Marketing and Communications
— circa 70% of your time

  • Strategic Thinking / Marketing Plan:
    Anticipating future needs and being responsible for establishing a detailed Marketing and Communication strategy and timeline.
  • Growth Marketing:
    Focusing on proactive customer relationship management and paid marketing.
  • Branding and Marketing:
    Working alongside our product team to develop a strong understanding of our existing and new products and market them across all media platforms. These products include our weekly Maths and English group classes, holiday boosters, and private lessons.
  • Broadcasting Updates:
    Leading announcements and updates through email, WhatsApp community, Instagram, and other suitable media platforms.
  • Product Description:
    Collaborating with our product and content teams to provide accurate and appealing descriptions of our products on our website and booking platform.
  • Website:
    Responsible for the design, upgrade, and maintenance of the company's website.

Operational Support — circa 30% of your time

  • Office Management:
    Supporting the Office Manager with lesson scheduling and materials, managing requests, and maintaining clear and professional communication with families.
  • Database / Platform Management:
    Supporting the Data Manager in maintaining and updating all platforms and databases.
  • Tutor Management:
    Assisting the Tutor Manager with tutor management (hiring, review, scheduling, and training).
  • COO Support:
    Assisting the Chief Operating Officer with invoicing, recruitment, cost management, and HR processes.
  • General Operations:
    Providing any other general operational support as required.

YOU'LL THRIVE IF YOU

  • Are creative with prior relevant experience in main social media platforms, Customer Relationship Management, and Paid Marketing
  • Have a high attention to detail
  • Have excellent organizational and multitasking skills
  • Communicate clearly and professionally, both in writing and in person
  • Enjoy working in a fast-paced, team-oriented environment
  • Think a few steps ahead and take initiative
  • Are proficient with tools such as Google Workspace, WhatsApp groups, Canva, SendGrid, and usual social media platforms


BONUS POINTS FOR

  • 2-3 years of experience working in Marketing & Communications using 1) all media platforms, 2) proactive customer relationship management and 3) use of paid marketing
  • 2-3 years of experience working in educational or tutoring centers
  • Exposure to basic programming

WHY JOIN US?

  • Real impact: Your work will contribute to shaping the future of education.
  • Fast-paced startup experience: No two days are the same
  • Young, dynamic team that loves creativity and innovation.
  • A chance to develop skills in operations, marketing, content creation, and more

PLEASE NOTE

  • Start date:
    Immediate / as soon as practicable
  • Compensation:
    Competitive package including private healthcare, pension, and occasional lunches (not applicable to freelancers)
  • Reporting Line:
    COO of Wonders of Maths
  • Eligibility:
    Candidates must be fully eligible to work in the UK (as a permanent or temporary employee, or as a freelancer)
  • Background Check:
    Employment confirmed after receipt of an enhanced DBS (cost covered by WoM)
  • References:
    References and/or prior appraisals will be requested