6 week volunteer programme in administration

1 week ago

Leicester LE AD, United Kingdom Shelter Housing Aid and Research Project Full time £3,600 - £6,000 per year

Volunteer Work Placement Trainee

Location: Leicester City Centre

Organisation: Shelter Housing Advice and Research Project (SHARP)

Placement Length: 6 weeks (Monday to Thursday)

Application Deadline: Ongoing

Expenses: Bus travel reimbursed (up to £6 per day)

About Us

Shelter Housing Advice and Research Project (SHARP) is a Leicester-based charity established in 1974 by the Leicester Shelter Group. We provide vital advice, support, and advocacy to individuals and families who are homeless or facing serious housing difficulties in Leicester and Leicestershire. We are currently funded by the National Lottery and are offering structured volunteer work placements designed to help individuals gain skills, confidence, and a pathway into employment or further education.

About the Role

We are looking for enthusiastic and committed volunteers to join us for a 6-week work placement. This opportunity is ideal for individuals looking to gain valuable work experience in the housing, advice, or charity sectors.

As a Volunteer Work Placement Trainee, you will support our team with administrative and casework-related tasks, gaining real-world experience in a professional advice setting. You'll work alongside experienced caseworkers and receive full training and ongoing support.

What You'll Do

  • Assist with admin tasks including photocopying, scanning, and file handling
  • Use Microsoft Office and client management software (AdvicePro)
  • Set up appointments and communicate with clients
  • Draft and send letters and emails to clients
  • Make follow-up phone calls to collect feedback
  • Research and update information databases
  • Support delivery of client cases alongside our caseworkers
  • Work as part of a friendly, supportive team

What You'll Gain

  • Experience working in a busy advice and support environment
  • Increased confidence and improved communication skills
  • Familiarity with professional software and administrative systems
  • An understanding of housing and homelessness-related issues
  • A potential pathway into further education or employment

Who Can Apply

To be eligible for this placement, you must:

  • Be aged 18 or over
  • Not currently be in employment
  • Be available to attend Monday–Thursday each week for 6 weeks

Priority will be given to individuals who have been unemployed for 3 years or more.

Support & Training Provided

  • Full induction and training
  • Ongoing guidance from our Volunteer Coordinator
  • Friendly and supportive team environment
  • Travel expenses covered (up to £6 per day for bus fares)

Interested?

We'd love to hear from you

To find out more or apply, please contact:

Kulsum Bachani

Volunteer Coordinator

Help us make a difference — and gain the experience you need to take your next step.

Job Types: Part-time, Volunteer

Pay: From £3.00 per day

Work Location: In person

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