Contract Product Support Engineer

16 hours ago

Guildford, Surrey, United Kingdom Octagon Group Full time

Job Title:
Contract Product Support Engineer

Type:
12-Month Contract

Status:
Inside IR35 (Umbrella PAYE)

Rate:
£300–£350 per day (depending on experience)

Location:
Surrey – Onsite initially, with flexibility for hybrid working thereafter

An exciting opportunity has arisen for a
Contract Product Support Engineer in Surrey
to join a multi-disciplinary engineering team working on
new product development
across Healthcare and Industrial IoT solutions.

This position focuses on
testing, validation and technical support
for innovative connected products being rolled out across global markets.

The Role

As a
Contract Product Support Engineer in Surrey
, you'll play a key part in supporting both
current and next-generation product development
, taking designs from feasibility through to testing and global product launch.

Your responsibilities will include:

  • Providing technical support for digital solutions and IoT platforms used across multiple countries
  • Supporting the design, test, and validation of new digital and connected products
  • Assisting with global product launches and technical documentation
  • Designing and executing test plans in the in-house development lab
  • Tracking and resolving technical issues in line with formal change control procedures

You'll work closely with
Project Managers
and
Technical Leads
, collaborating across international teams to deliver best-in-class technical outcomes.

Skills & Experience

  • Degree in
    Engineering
    ,
    Electronics
    ,
    Computer Systems
    or similar
  • 2–5 years' experience within a
    product development
    or
    technical R&D
    environment
  • Hands-on understanding of
    wireless technology
    ,
    IoT systems
    , and
    digital platforms
  • Practical experience with
    fault-finding, debugging
    and
    test execution
  • Knowledge of
    analogue and digital electronics
  • Strong analytical mindset and structured documentation skills
  • Excellent written and verbal communication skills
  • Confident collaborating across different cultures and disciplines

Personal Attributes

  • Self-starter who takes initiative and ownership
  • Logical problem-solver
  • Team player with strong communication and organisation skills
  • Willing to travel occasionally for project development support

If you're a technically minded engineer ready for your next challenge, this
Contract Product Support Engineer in Surrey
position offers the opportunity to join a forward-thinking global development team, working on innovative IoT and digital technologies that make a real-world impact.

Interested? Get in touch today to discuss the role in more detail or to apply directly

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