Clerical Officer/ Receptionist

2 weeks ago

Glasgow, Glasgow City, United Kingdom 3add2c1c-8bcd-414a-8e3e-dfa191ddd5e4 Full time £18,000 - £25,000 per year

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This post forms part of the business support team and provides a comprehensive administrative and secretarial service to the multi-disciplinary team, SCPT, CAMHS and Neurodevelopmental.

The post-holder will be part of an established Business Support Team, providing administrative support including managing telephone calls, emails, patient appointments, and diary scheduling for the multi-disciplinary team. Proficiency in the EMIS Patient Administration System is essential for this role. Responsibilities will also include handling referrals and enquiries via a Single Point of Access, as well as supporting general administrative functions across the wider Business Support section as needed. The successful candidate must be able to work independently when required, but will primarily operate as part of a collaborative team.

The post-holder will require to manage their time effectively and continually prioritise their workload where there may be interruptions to planned activity and conflicting demands on time. Effective interaction with patients and other members of the public is also a key part of this role.

The base location for this role has not yet been confirmed. Before applying, it is strongly recommended that you contact the person listed below to obtain the most up-to-date information regarding the base.

Informal contact: Sophie McConville -

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates.

This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.

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