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Virtual Account Manager/Office Coordinator

2 weeks ago

St Albans AL BN, United Kingdom SICK Full time £40,000 - £50,000 per year

Virtual Account Manager / Office Coordinator

Location: St Albans Office

Contract: Permanent

Hours: Monday–Thursday 8:30am–5:00pm, Friday 8:30am–4:00pm

About Us

SICK is a world-leading supplier of industrial sensors and intelligent solutions. With over 50 subsidiaries globally, we pride ourselves on innovation, customer focus, and creating a great place to work.

The Role

We're looking for a proactive Virtual Account Manager / Office Coordinator to join our team. This is an office-based role with an 80/20 split:

  • 80% Virtual Account Management – managing and growing existing customer accounts while identifying and developing new business opportunities within assigned industry clusters.
  • 20% Office Coordination – supporting the smooth running of the St Albans office through a range of administrative and organisational tasks.

Key Responsibilities

Virtual Account Manager (80%)

  • Build and maintain strong relationships with existing and prospective customers
  • Proactively develop sales and marketing actions for prospects and distributors
  • Conduct outbound calls to generate new business and update CRM records
  • Manage new portal shop registrations and assess sales potential
  • Gather market intelligence via online platforms, trade shows, and forums
  • Create and qualify leads

Office Coordinator (20%)

  • Monitor and manage office supplies, including stationery, refreshments (tea, coffee, milk & fruit) & organising lunches for team meetings

  • Book hotels for group meetings/events

  • Coordinate internal events

  • Arrange transport when required
  • Handle ad hoc office ordering and related duties

Essential Skills & Experience

  • Previous experience in technical sales or customer service
  • Strong telephone sales skills
  • Knowledge of CRM systems, SAP, and MS Office
  • Familiarity with LinkedIn and social media for business development
  • Excellent communication and organisational skills
  • Ability to multitask and prioritise effectively
  • Experience in office administration or coordination – desirable but not mandatory.
  • Self-motivated with a "can do" attitude
  • Right to work in the UK

Benefits

  • 25 days holiday (increasing to 27 with service)
  • Annual bonus scheme
  • Pension plan (5% employer contribution)
  • Life Assurance (4x annual salary)
  • Employee Assistance Programme
  • Free car parking

Interested?

Contact Camilla Darwin, HR Administrator

Learn more about us