Trainee Premier Administrator

Job Title: Trainee Premier Administrator - Part Time

Location: Becket House, Worthing

Brand: LRG

Salary: £12,699

Hours: Monday to Friday, 4 hours per day (flexible on start/finish times within 9-5:30 schedule)

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

The Administrator supports the Premier Claims Department by managing administrative tasks that enable Claims Handlers to focus on processing claims efficiently. This role involves handling documentation, maintaining accurate records, and ensuring the smooth flow of information within the department. The Administrator plays a vital part in maintaining high service standards and supporting the team in meeting its objectives.

Key Responsibilities:

• Organise and manage incoming documentation for claims, ensuring all required information is accurately recorded and filed.
• Review submitted claims for completeness and flag missing or inconsistent information to Claims Handlers.
• Update and maintain the claims management system with accurate and up-to-date information.
• Handle correspondence, including emails and letters, related to claims processing.
• Liaise with clients, stakeholders, or suppliers to request additional documentation or clarify details as required.
• Assist Claims Handlers by preparing files, summaries, or reports needed for claim assessments.
• Monitor and track claims progress, providing updates to the team and escalating delays when necessary.
• Support departmental reporting by gathering data and compiling information for management.
• Perform general administrative duties, such as scanning, filing, and maintaining departmental records.
• Contribute to process improvement initiatives by identifying inefficiencies in administrative workflows.

What are we looking for:

• Previous experience in an administrative or support role (experience in claims or insurance is advantageous).
• Strong organisational and time-management skills, with the ability to handle multiple tasks and meet deadlines.
• High attention to detail to ensure accuracy in all documentation and record-keeping.
• Effective communication skills, both written and verbal, to interact with internal and external stakeholders professionally.
• Proficiency in Microsoft Office Suite and the ability to learn and use claims management systems.
• A proactive and team-oriented attitude, with a willingness to support colleagues and adapt to changing priorities.
• Basic understanding of claims processes or the willingness to learn the essentials through on-the-job training.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.