Housekeeping Supervisor

5 days ago

Gretna Green DG, United Kingdom Gretna Green Ltd Full time

We're Hiring: Housekeeping Supervisor

We are now looking for a dedicated Housekeeping Supervisor to join our team. This is a chance to play a vital role in upholding the impeccable standards and warm welcome that Gretna Green is famous for.

Locations: Gretna Green Hotels

Hours: 32 Hours | Across 5 days, including weekends & holidays

Pay: £13.61 hourly

Why Join us?

  • Free meals during your shift

  • Free on-site parking

  • 3% Pension contribution

  • Day off for your birthday – Celebrate your day, your way

  • 25% staff discount on stays at our hotels

  • Enjoy a complimentary stay at any of our hotels, after your probationary period

About the Role

As a housekeeping Supervisor, you will lead our team to create the spotless and welcoming environments that our guests remember. You'll be responsible for training and inspiring your team, upholding our highest standards of cleanliness and safety, and ensuring every room is perfectly prepared. Your leadership will be key to delivering the exceptional experience that Gretna Green is famous for.

Main Responsibilities:

Team Leadership & Development

  • Lead, mentor, and motivate a team of housekeeping attendants, fostering a positive and efficient work environment.

  • Conduct daily briefings and manage team schedules to meet the demands of the business.

  • Support the training of new team members on our procedures and luxury standards.

Quality & Standards Assurance

  • Uphold and enforce all health and safety regulations, including COSHH.

  • Conduct detailed room and area inspections to ensure all spaces meet our cleanliness and presentation standards.

  • Manage stock control for linen, amenities and cleaning supplies.

Guest Experience & Service

  • Address any guest concerns related to housekeeping promptly and effectively.

Operational & Administrative Support

  • Report maintenance issues promptly to the maintenance team to ensure swift resolutions.

  • Manage administrative tasks such as updating room statuses, logging lost property, and completing checklists.

  • Liaise closely with the front office team to coordinate room turnover and priorities.

What We're Looking For

  • Strong leader and communicator, guiding teams with professionalism

  • Proactive problem-solver, thriving under pressure in a fast-paced environment

  • Detailed-oriented with a genuine passion for cleanliness

  • Flexible team player, collaborating across departments

  • Knowledge of health & safety protocols

Previous supervisory experience in a hotel is desirable. However, more important is your character, your pride in your work, and your willingness to grow and lead.

Ready to Lead our Housekeeping Team?

If you are a proactive and pride driven professional who is dedicated to creating a perfect environment, this is your opportunity to build a rewarding career in hospitality leadership.

Closing Date: Tuesday 4th November 2025

Send your CV and a short cover letter to:

Job Type: Permanent

Ability to commute/relocate:

  • Gretna Green DG16: reliably commute or plan to relocate before starting work (required)

Experience:

  • Supervisory : 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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