Housekeeper

1 week ago

Gretna, United Kingdom Gretna Green Ltd Full time

**Housekeeper**

**Gretna Green Ltd**

Gretna Green Ltd, a fourth-generation family business since 1885, own and operate a range of businesses within the Gretna Green and Gretna Villages. Including the 5-star, award-winning Famous Blacksmiths Shop Attractions, a suite of three, multi-award-winning hotels, the Old Toll Bar and Canny Scot Shop, and proudly offer weddings, retail, hospitality, and online shopping to a global marketplace. We want you to feel respected in your job role and know that any career aspirations are encouraged with training and development programmes bespoke to your role.

We are currently looking for a seasonal Evening Housekeeper to join our Housekeeping team at Gretna Green Ltd. As a Housekeeper, you will be responsible for cleaning and maintaining guest rooms and shared spaces within the hotels making sure all rooms/areas are in tip top condition for new arrivals and existing guests.

**Main Responsibilities**
- To service allocated bedrooms and public areas in accordance with hotel standard operating procedures for housekeeping. Duties include but are not limited to, dusting, polishing, mopping, hoovering, stripping and making beds, and replenishing linens/ toiletries/ guest amenities
- To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times
- To welcome and be receptive to individual customer requirements and ensure that these are satisfied
- To ensure all rooms are cared for and inspected according to company quality standards
- To set up extra beds / split beds as per bedroom set up
- To enter guest rooms by adhering to proper procedures and ensure they are vacant
- To check store stock levels of all amenities/consumables/ linen and report to Housekeeping Supervisor if stock levels are low
- To protect all departmental equipment and make sure there are no inadequacies
- Ensure security of guest rooms and privacy of guests
- To notify supervisors of any damages, deficits and disturbances in the bedrooms or throughout the public areas within the hotel
- To perform self-inspections of assigned rooms and areas to ensure standards are met
- To return and restock cleaning trolley at the end of shift ready for next shift

**Required Skills include**:

- Previous experience within a similar role
- A keen eye for detail, good communication skills and flexible in approach to your work
- Ability to work with little supervision and maintain a high level of performance
- Customer-oriented to exceed guests expectations and to make their stay a special and memorable one
- Good time management

**Benefits and Remuneration**

**Location**:Gretna Green - on-site

**Hours**:

- 0 hour contract this is predominantly late afternoon/evenings and includes weekend work

Fixed Term Contract until 31st October 2025

**Additional benefits**
- Exclusive colleague discounts in our hotels and retail outlets
- Free lunch provided
- Pension
- Training and development through our ‘Great Place to Work’ scheme

Previous Applicants need not reapply

**Job Types**: Fixed term contract, Zero hours contract
Contract length: 3 months

Pay: £12.60 per hour

Expected hours: No more than 16 per week

**Benefits**:

- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Work authorisation:

- United Kingdom (required)

Work Location: In person

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