Assistant Manager

2 weeks ago

London WG, United Kingdom GX-Hospitality Full time £35,000 - £40,000 per year

Job Title: Assistant Manager

Reports to: General Manager

Location: Les 110 de Taillevent

Employment Type: Full-time, Permanent

Role Overview

As Assistant Manager, you will support the General Manager in overseeing the day-to-day operations of the venue. You'll help lead the front-of-house team, uphold high service standards, and contribute to the overall performance and culture of the business.

Key Responsibilities

  • Oversee daily service and ensure smooth, efficient FOH operations.
  • Maintain service excellence and support team training and development.
  • Assist with team rotas, holiday management, and shift planning.
  • Handle customer feedback professionally and effectively.
  • Support with stock control, ordering, and supplier communication.
  • Ensure adherence to all health & safety and licensing regulations.
  • Act as Duty Manager in absence of the GM.
  • Contribute to team motivation, morale, and development.
  • Collaborate with marketing/event leads to promote the business.

Requirements

  • At least 1–2 years in a similar role within high-end hospitality.
  • Strong leadership and problem-solving skills.
  • A guest-first mindset and hands-on attitude.
  • Solid understanding of restaurant operations, systems (e.g., EPOS, Planday/OpenTable,), and team management.
  • Experience with wine or interest in learning (WSET welcome but not essential).
  • Right to work in the UK.

Benefits

  • Competitive salary + tronc
  • Opportunities for promotion within the group
  • Team meals, drinks discounts
  • A supportive and engaged leadership team

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Experience:

  • Management: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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