E-Commerce Specialist

Location: JLL Fitness Ltd, Unit 31 Gravelly Industrial Estate, Jarvis Way, Birmingham, B24 8HZ

Job Type: Full-Time, Office-Based Only

Working Hours: Monday – Friday, 9:00 AM – 5:00 PM

Benefits: Casual dress, employee discount, free on-site parking

Join Our Team

We're looking for an ambitious E-Commerce Specialist to take ownership of our online marketplaces and help drive digital growth. You will manage day-to-day operations across Amazon, Shopify, eBay and TikTok Shop, ensuring our product listings, customer journey and commercial performance are always optimised.

This role suits someone who is analytical, hands-on and highly organised - someone who enjoys working with data just as much as improving customer experience. If you're passionate about health and fitness and thrive in a fast-paced environment, you'll fit right in.

What You Will Be Doing

Key Responsibilities

• Manage daily operations across e-commerce platforms (Amazon, Shopify, eBay, TikTok Shop)

• Create, update and optimise product listings (titles, descriptions, imagery, pricing, tags)

• Set up and manage discount codes, promotions and product bundles

• Monitor stock levels and collaborate with fulfilment teams to prevent delays or oversells

• Conduct regular site checks to spot issues and suggest improvements

• Analyse traffic, sales and customer behaviour to identify growth opportunities

• Support the rollout of new product launches, collections and seasonal campaigns

• Produce weekly and monthly performance reports with actionable insights

• Collaborate with marketing to ensure consistency across paid ads, social media and email campaigns

• Apply SEO and conversion-rate optimisation best practices to drive visibility and sales

• Conducting research and reports on direct and indirect competitors

What You'll Need

• 2+ years' experience in an e-commerce or online retail environment

• Proficiency with Shopify (or similar platforms) and confidence using digital tools

• Strong analytical skills with the ability to interpret data and use spreadsheets effectively

• Good understanding of digital retail, SEO basics and user experience principles

• Strong attention to detail and ability to manage multiple priorities

• Excellent communication skills and a collaborative approach

Bonus Skills

• Experience with Klaviyo, Mailchimp or other email marketing tools

• Basic HTML/CSS or design knowledge

• Graphic design skills (Photoshop, Canva)

• Videography or video editing experience

• Genuine interest in fitness, strength training or wellness

Essential Skills - Summary

• Shopify or similar e-commerce platform experience

• Product listing creation and optimisation

• Strong data analysis and spreadsheet skills

• Understanding of SEO fundamentals

• Knowledge of CRO (conversion-rate optimisation) basics

• Experience managing promotions, bundles and pricing updates

• Stock monitoring and coordination with fulfilment

• Reporting and performance tracking

• Excellent attention to detail

• Strong communication and teamwork skills

Why Join Us

• Be part of an innovative and growing company.
• Creative freedom to bring your ideas to life.
• Work with a passionate and friendly team.
• Career development opportunities.
• Free on-site parking and employee discounts.

How to Apply

Send your CV via Indeed.

Important:

We do not work with recruitment agencies. Direct applicants only.

Join us at JLL Fitness and be a part of something exciting.

Job Type: Full-time

Pay: £30,000.00-£40,000.00 per year

Benefits:

• Free parking
• On-site parking

Ability to commute/relocate:

• Birmingham B24 8HZ: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Marketing: 2 years (required)

Work authorisation:

• United Kingdom (required)

Location:

• Birmingham B24 8HZ (preferred)

Work Location: In person