Facilities Administrator

5 days ago

London, Greater London, United Kingdom Dexters Estate Agent Group Full time £26,000 - £28,000

We are looking for a fantastic new team member to join our facilities team. This role requires a can do attitude, great attention to detail, and excellent organisational skills. The main purpose of role is to help maintain overall standards in all offices by being part of the facilities helpdesk team by effectively communicating with offices and contractors.

Reports to – Facilities Manager

Based  – Vauxhall/Clapham Junction

Salary - £26,000 - £28,000 - Subject to experience

Key Responsibilities:

  • First line Facilities Helpdesk response
  • Manage internal Facilities Maintenance Team workload and schedules
  • Provide a speedy solution to requests and incidents through managing contractors or internal teams
  • Assist with  planned maintenance and repairs to our offices
  • Ensure offices meet all Heatlh and Safety requirements and comply with all relevant legislation
  • Work with internal teams on office moves, new acquisitions and new offices
  • Deliver a 5 Star customer experience

Requirements:

  • Experience in a fast paced Facilities team, providing a similar service, preferably in a multi site high street portfolio
  • Logical thinking with creative problem-solving ability
  • Flexible and able to deal with a wide range of activities and tasks
  • Have ability to prioritise work and to work under pressure to meet deadlines
  • Enthusiastic 'nothing is too much trouble' approach

Skills:

  • Excellent customer service and telephone manner
  • Experience of using Helpdesk management software packages an advantage
  • Excellent organisational, planning and time management
  • Have the ability to build relationships with our office teams
  • Keen eye for detail
  • Good communication and team player

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