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Receptionist
2 weeks ago
The Stamford Bridge Hotel is seeking a charming and engaging Receptionistwith a passion for service excellence. You will report to the Front Office Manager, working towards providing our guests with memorable experiences of Chelsea area.
The Receptionist will be responsible for:
Giving our guests a memorable welcome and lasting impression
Providing exceptional service by demonstrating full knowledge of our products, services and facilities
Ensuring that the daily task list is completed effectively
Working collaboratively with your colleagues to deliver captivating experiences
Taking initiative in accommodating our guests needs in a resourceful manner
To be successful in the role of Receptionist, we require:
Excellent guest engagement skills
An ability to bring the guest experience to life throughout the hotel
Willingness to learn and work with IT systems quickly
The ability to communicate and organize yourself in line with different guest expectations
A good command of English is essential, a second language is advantageous
Working with us provides the following benefits to you:
Genuine career opportunities within our business
Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
Staff incentives when you and the team perform
Working with Stamford Bridge Hotel provides the following benefits to you:
- Blue Hub – CFC Discount Platform
- 25 days Holiday (not including BH)
- Buy/Sell Annual Leave Option
- Company Pension
- Private Medical Insurance – Tax Subsidiary
- Employee Assistance Programme
- Annual Travel Loan
- CFC Membership Scheme
- Free Eye Test
- Life Assurance x 4 basic salary
- L&D Apprenticeship Scheme (if applicable)
About Us
Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non-football fans alike.
The Hotel features seven categories of rooms, accommodating up to for guests per room. All rooms offer Wi-Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay.
At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Employer: The Hotel at Chelsea Limited
Trading as: Stamford Bridge Hotel London managed by The Ascott Limited
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