Warehouse Administrator

Who are we?

Vispring is one of the world's leading luxury bed brands and has been manufacturing in the UK since 1901. Based in Plymouth since 1970, beside the Tamar River, Vispring sells to 59 countries around the globe and is the benchmark for handmade, bespoke, high-quality beds that are made using only the finest natural materials to guarantee a perfect night's sleep.

Full-time, permanent position, Monday to Friday, Located in Plymouth.

Some of our benefits

Pension: we want to help you plan for your future, so we will contribute 8% of your gross pay into your pension pot.

Enhanced Holiday: We work hard but understand the need for you to enjoy your down time, so we offer 23 days holiday a year (rising the longer you stay with us), plus bank holidays.

And more: We have a generous staff discount scheme for our luxury, handmade beds and mattresses, regular workplace wellness checks, Monday to Friday working, free parking and so much more.

Overview

As a Warehouse Administrator, you'll be the crucial link between Warehousing and Procurement, ensuring the accurate, and efficient flow of materials across site. Based in our dedicated production facility, you'll manage key administrative and stock control processes.

We're looking for someone who is organised, analytical, and proactive, with excellent attention to detail and communication skills. You should be IT literate, experienced with Warehouse Management Systems (ideally SAP), and comfortable working in a fast-paced, collaborative environment.

MAIN DUTIES & RESPONSIBILITIES

GoodsIn Administration

• Manage and record all inbound deliveries of raw materials, traded goods, engineering and departmental ad-hoc orders.
• Coordinate with transport partners, suppliers, and internal teams to schedule deliveries and collections.
• Coordinate the COM (customers own material) process liaising with customer services and treatment partners to direct fabrics as advised.
• Ensure all Goods Received Notes (GRNs) accurately match received quantities, and log all deliveries promptly in the system.
• Report delivery discrepancies to Procurement and quality issues to QA.
• Address all invoicing queries stemming from goods receipting queries
• Maintain accurate records for inventory, orders, and logistics documentation, both digital and paper-based.
• Handle queries from customers, drivers, and internal departments professionally by phone and email.
• Support general administrative tasks, including filing, scanning, and documentation.
• Contribute to continuous improvement initiatives and support cross-departmental projects when required.

Stock Control

• Develop a solid understanding of site layout, materials, and finished goods.
• Monitor stock levels, ensuring correct storage and timely resolution of stock issues.
• Apply best practice stock control methods (e.g., FIFO) and maintain accurate data across all systems.
• Conduct ad-hoc inventory checks, cycle counts, and support warehouse re-mapping activities.
• Analyse stock reports, resolve discrepancies, and update transfers within the Warehouse Management System.
• Maintain high levels of accuracy and attention to detail in all record-keeping.

Quality

• Ensure all incoming materials meet Vispring's quality standards and are free from contamination or pests.
• Record and report checks accurately in accordance with QA procedures.

Compliance and H&S

• Follow all Health & Safety procedures and Standard Operating Procedures (SOPs) relevant to warehouse administration.
• Complete all required checks with diligence, and immediately report any accidents, damage, or hazards.

QUALIFICATION & SKILLS

E = Essential, D = Desirable

Education

• Fluent in English (E)
• Strong written, numerical and verbal skills (E)

Technical

• Proficient in Microsoft Excel (E)
• Experience using WMS systems, ideally SAP (E)
• Knowledge of Vispring production processes (D)

Behavioural

• Problem solving skills to handle and resolve issues that arise (E)
• Flexible and adaptable in a changing environment (E)
• Positive "can do" attitude (E)
• Fosters open and collaborative ways of working (E)

Job Types: Full-time, Permanent

Work Location: In person