Desktop Support Engineer

3 days ago

London Area, United Kingdom Computappoint Full time £25,000 - £42,000 per year

Desktop Support Engineer – Onsite - to £42K+ Benefits | Fantastic Career Growth | Global Law Firm

Are you a proactive Desktop Support Engineer who loves solving problems, helping people, and keeping tech running smoothly?

Join a renowned global legal organisation where no two days are the same, your expertise is valued, and your growth truly matters.

What You'll Be Doing

  • Delivering 2nd-line / floor support across PCs, laptops, mobile devices, printers, and meeting room tech.
  • Managing user accounts (AD, Duo, MS Authenticator, McAfee) and ensuring new starters are fully set up for success.
  • Supporting video conferences, meeting rooms and AV equipment, making sure everything runs without a hitch.
  • Assisting with office moves, equipment setup, and maintaining accurate asset inventories.
  • Updating knowledge bases, creating documentation, and contributing to technical improvements and project work.

What We're Looking For

  • 2+ years' experience in Desktop / Deskside / 2nd Line Support.
  • Strong troubleshooting across Windows, MS Office, Citrix, Duo, Outlook, and general hardware.
  • Experience with AD, LDAP, networking basics (TCP/IP, DHCP, DNS).
  • Excellent communication, customer service, and organisational skills.
  • Someone curious, adaptable, and eager to learn—ITIL certification a bonus.

What's In It For You?

  • Join a supportive, collaborative IT function with genuine opportunities to grow.
  • Work with modern tech, get involved in projects, and become a subject-matter expert.
  • A professional, people-focused environment where your contribution really counts.

Interested? Apply now or reach out for a confidential chat

Perfect for ambitious Desktop Support / 2nd Line Engineers looking to join a stable, high-performing team.

To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

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