Senior IT Technician

2 days ago


Guildford, Surrey, United Kingdom Learning Partners Full time

Senior IT Technician

Pattern of work: Full Time

Salary: £31,482 to £33,764

Learning Partners are seeking to appoint a Senior IT Technician, responsible to assist in the support, management and maintenance of our school IT networks based in Guildford.

Although you will predominantly be working at one of our Guildford Schools, you will need to be flexible in order to support IT requirements across our 18 schools.

Our school environment is caring and friendly, with a strong sense of community, and we are looking to add an additional Senior IT Technician to add to our growing team.

The successful candidate will support our staff and students as part of a team in a Secondary school (3 days a week) and across two Primary Schools (2 days a week) in the Guildford area. The role will consist of providing high quality IT support supported as part of a wider team.

We have network staff across our Multi Academy Trust (Learning Partners) with group communications and regular meetings. This creates a community where we help each other resolve issues and work towards joint goals.

The successful candidate will be directly supported by the service desk and development teams.

The role will have specific responsibilities:

· Resolve IT helpdesk tickets and assist staff and students with IT related queries.

· Produce, implement and support the school through a new IT Development Plan

· Support, guide and train staff members in the use of ICT.

· Provide remote and onsite IT support across our schools to ensure the smooth running of school computer systems.

· Diagnose, repair and maintain hardware and software components to ensure the smooth running of school computer systems.

· Resolve IT helpdesk tickets and assist staff and students in person with IT related queries.

· Install and configure new IT equipment purchased from the school development plan.

· Manage school classroom equipment such as computers, audio/visual and classroom safety.

· Implement and support IT projects to improve school networks across the trust.

· Keep a tidy work environment.

· Manage Servers and monitor systems for issues.

· Managing 3rd party providers for core equipment.

· Support Trust wide projects across our schools

The person appointed may not necessarily be familiar with all the areas listed above, but a willingness to learn and be proactive is essential.

If interested please send in your CV, or if you have any questions please feel free to contact me directly Ben Sayers, Learning Partners IT Director on:

Phone:

Learning Partners is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to demonstrably share this commitment. The successful candidate will be required to undergo an Enhanced DBS check.

Job Type: Full-time

Pay: £31,482.00-£33,764.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Gym membership
  • Life insurance
  • On-site parking
  • Sick pay
  • Store discount

Ability to commute/relocate:

  • Guildford: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What would you say is the most important part of providing IT Support?

Experience:

  • IT Support: 2 years (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person



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