Digital Clinical Informatics Co-ordinator

Role: Digital Clinical Informatics Co-Ordinator
Location: London Bridge, London
Full time, Permanent.
Hours 37.5 hours per week Monday to Friday
On site minimum 3 days per week
Full Job Description Available Upon Application
Closing Date : Thursday 4th December 2025
About HCA UK
HCA Healthcare UK is renowned for delivering first-class private hospital care and for its expertise in managing complex medical cases. Beyond our hospitals, we are also a well-established, nationwide leader in Primary Care and Corporate Healthcare services, bringing high-quality, personalised care directly into the workplace.

Our clinical and non-clinical teams are embedded within some of the UK's most prestigious organisations, including global banks, insurers, and professional services firms. This ensures their employees have seamless access to exceptional healthcare support, tailored to the demands of their professional environments.

Job Profile Summary
The Digital Clinical Informatics (DCI) Coordinator provides hands-on implementation and ongoing support of clinical informatics projects at facility level, working under the guidance of the Digital Clinical Informatics Lead. This role focuses on day-to-day operational support, user training, and ensuring effective utilisation of clinical systems within a smaller facility environment.

The DCI Coordinator serves as the local clinical informatics expert, providing direct support to clinical teams whilst ensuring alignment with divisional standards and strategies. This role combines practical clinical knowledge with digital literacy to bridge the gap between clinical practice and technology implementation.

Working closely with facility clinical teams and reporting to the Digital Clinical Informatics Lead, the DCI Coordinator ensures clinical applications are effectively supported and utilised whilst contributing to the broader organisational clinical informatics strategy

Business Scope
The Clinical Digital and Informatics Coordinator is a key operational role supporting smaller facility efficiency and clinical excellence through effective clinical informatics implementation and support. The role directly impacts local clinical workflow efficiency, user satisfaction, and quality of patient care.

Skills And Experience
The Digital Clinical Informatics (DCI) Coordinator provides hands-on implementation and ongoing support of clinical informatics projects at facility level, working under the guidance of the Digital Clinical Informatics Lead. This role focuses on day-to-day operational support, user training, and ensuring effective utilisation of clinical systems within a smaller facility environment.

The DCI Coordinator serves as the local clinical informatics expert, providing direct support to clinical teams whilst ensuring alignment with divisional standards and strategies. This role combines practical clinical knowledge with digital literacy to bridge the gap between clinical practice and technology implementation.

Working closely with facility clinical teams and reporting to the Digital Clinical Informatics Lead, the DCI Coordinator ensures clinical applications are effectively supported and utilised whilst contributing to the broader organisational clinical informatics strategy

Essential Qualifications And Experience
Clinical Background

• Clinical Experience: Minimum 3 years post-qualification clinical experience in acute healthcare setting
• Clinical Practice: Recent hands-on clinical experience to understand current clinical workflows

Informatics & Technology

• Clinical Systems Experience: Minimum 1 year experience with electronic health records and clinical systems
• Digital Literacy: Confident user of healthcare technology with ability to learn new systems quickly
• Training Experience: Experience providing clinical education or training to healthcare colleagues
• Problem-solving Skills: Demonstrated ability to troubleshoot clinical system issues

Communication & Leadership

• Communication Skills: Excellent interpersonal and communication skills for diverse clinical audiences
• Local Leadership: Experience working independently whilst maintaining connection to wider team
• Change Management: Understanding of change management principles in clinical environments
• Documentation Skills: Ability to create clear, concise documentation and training materials

Desirable Qualifications

• Registered Healthcare Professional: Current registration with appropriate professional body (NMC, HCPC, or GMC) - Highly desirable
• Clinical Informatics Training: Formal training or certification in clinical informatics
• Project Experience: Experience supporting clinical improvement projects
• Teaching Qualification: Teaching or training qualification relevant to healthcare education
• Multiple Facility Experience: Experience working across different clinical environments
• Quality Improvement: Understanding of clinical quality and performance improvement methodologies

Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

Benefits
We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Digital Clinical Informatics Co-Ordinator you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our Mission Is Simple, Above All Else We're Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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