Account Director

THIS ROLE REQUIRES PREVIOUS EXPERIENCE WITHIN THE LIVE EVENTS INDUSTRY

We're Hiring: Account Director

Make the extraordinary, everlasting - with us.

At EC, we craft extraordinary experiences that leave a lasting impression – not just for our clients, but for our people too. We blend the big ideas of a creative agency with the meticulous execution of a production company, bringing bold, imaginative events to life.

We're collaborative, down-to-earth, and serious about delivering quality – all while finding time for lightness and fun. If you're curious, adaptable and excited to do meaningful work with a team that's got your back, we'd love to hear from you.

About the Role

EC have an exciting new opportunity for a seasoned Account Director to join our New York team. In this role, you'll be joining us at a pivotal point in our journey. As one of the first hires on our New York team, you'll be on the ground level and ultimately responsible for helping us to deliver on our growth targets.

Who are you?

• You're an experienced Account Director looking for a new challenge.
• You have a genuine passion for live events with a solid background in B2B.
• You've delivered numerous events and brand experiences, but now are happy to let someone else do the doing so you can focus on pitching to win new business, and building relationships with existing clients to unlock new opportunities. This is not a delivery role – it is new business and growth focused – you'll need to be happy with revenue targets.
• You're a thinker. You possess the ability to look at a client's brief from multiple angles, engage the right stakeholders (internally and externally) and come up with the optimal solution to a challenge.
• You're not afraid to interrogate and ask questions to get under the skin of a brief or opportunity – you know the right questions to ask and when, to enable us to provide the best possible solution.
• You are driven by the high that winning new business brings. You love pitching and can pull together proposals that will blow competitors out of the water.
• Your written and verbal presentation skills are second to none – you know how to read a room, you're confident, you listen, you respect others' opinions and know how to deliver a pitch that could win an Oscar.
• You add strategic input to elevate our pitch submissions. They're #AlwaysExcellent (one of our core values), nailing the brief and surpassing our clients' expectations to ensure we deliver impact every time.
• You're not afraid to say no, and you know when and how to deliver the message. We do not sell our clients things they do not need, and we are not afraid to use our experience to lead and inform them.
• You have demonstrable prior success as a strategic Account Director, with the ability to lead key accounts with revenue potential of $2M+
• You have experience with unlocking opportunities and strategically delivering growth on client accounts.
• You are naturally driven to build lasting relationships with clients.
• You're a team player who can work well with internal stakeholders such as Creative, Content and Projects.
• You're solutions-focused. Your desire to get to the root cause of an issue and find a way to collaboratively solve it is your natural working style (we don't do blame; we only do solutions).
• You don't get phased under pressure; you're the consummate professional. Even when something isn't going quite according to plan, you remain calm and get the situation sorted.

Day-to-day Responsibilities:

New Business

• Taking client briefs and interrogating them, asking the right questions to get the information we need to pull together a compelling solution.
• Leading pitches with support from our Creative, Content and Projects (Producers) teams as required. This includes driving the response forward, managing pitch timelines and pitch R&Rs, ensuring we hit client objectives, and formulating KPIs.
• Managing internal stakeholders and delivering feedback in a timely and respectful manner.
• F2F pitch presentation and Q&A.
• Completion of tender documentation.
• Negotiating contracts and MSAs.
• Nurturing leads from the Marketing team with robust keep in touch strategies and content.
• Proactive approaches to potential clients.
• Always on the hunt for new opportunities from new and existing clients.

Client Management

• Build strong relationships with our clients, mapping out strategic account plans to stimulate growth – guiding and assisting your team to do the same.
• Provide day-to-day leadership for nominated accounts, ensuring client revenue targets are met.
• Ensure our budgets are competitive and commercially sound – offering excellent value to our clients, whilst meeting internal targets.
• Regularly reporting on revenue, profit and other key metrics against targets.
• Work with our Marketing Team on joint Sales and Marketing strategies and campaigns.
• Actively monitor our client feedback and work out what's gone wrong if we haven't scored a 10 out of 10, and use the learnings to shape future processes.
• Working closely with the Projects team, who are responsible for delivering and executing the won business, ensuring strategies are executed and KPIS met, and overall profitability remains.

Working with our UK team

• Helping us translate our existing culture and values to the US team.
• Building strong relationships with our UK-based creative, content and production teams.

Process & Governance

• Following company policies and procedures

What It's Like at EC

Our New York team is quite new, and you'll be joining the business at an exciting time on our global growth journey.  We're looking for someone who will grow with us.

You'll have opportunities to work with some exceptional people. While EC may not be a recognized name on the New York event scene right now, in London, we are one of the best at what we do, and we're looking to bring that magic to our New York base.

We're culture-focused, and we'll want to integrate you with our UK team, so we will fly you to the UK for key social events to ensure you have time to spend with our team.

At EC, we're a team of doers, dreamers, and down-to-earth collaborators. We thrive on creativity, care deeply about the details, and always have each other's backs. With hybrid working, generous time off, wellbeing support, and a culture that champions your voice, your growth, and your whole self — it's more than just a job. It's a place to thrive.

Ready to Apply?

If this role excites you but you're not sure you meet every requirement, we still want to hear from you. We believe in potential and are always open to people who bring passion, integrity, and a fresh perspective.

Hit "Apply" and share your CV. Need any adjustments to make the process more accessible? Just let us know — we're happy to support you.

Our Hiring Process

While the steps may vary by role, here's what you can generally expect:

• A short Teams call to say hello

• A task or survey to understand how you work

• A face-to-face interview with your future team

• A culture conversation to make sure it's a match both ways

We'll keep you updated at every stage and do our best to make the process smooth, transparent and welcoming.

Your voice. Your growth. Your experience. #YourEC

Location
: Brooklyn, NY

Employment Type
: Full-Time

Minimum Experience
: Experienced

Compensation
: $140,000 - $160,000 DOE + Bonus