People Manager

2 weeks ago

London, Greater London, United Kingdom Martin Randall Travel Full time £40,000 - £60,000 per year

About Us
Every journey begins with a question, a curiosity, a spark.
For over 30 years, Martin Randall Travel has turned that spark into unforgettable cultural experiences. With expert lecturers and thoughtfully crafted itineraries, we bring the world's artistic and historic treasures to life. Our journeys explore art, architecture, history, music, and gastronomy in depth — always with a commitment to quality, scholarship, and enriching experiences.

To work at Martin Randall Travel is to join a team of people who care deeply — about culture, about quality, and about each other
.
Every role contributes to the journeys we create, shaping experiences that enlighten and inspire our travellers.

About The Role
At
Martin Randall Travel
, our people are at the heart of everything we do. As People Manager, you will play a pivotal role in ensuring our team is supported, motivated, and equipped to deliver the exceptional cultural travel experiences we're known for.

Your mission? To make sure we have the
right people, in the right roles, thriving together
. You'll help shape a workplace where individuals perform at their best, feel valued, and share in the success of the company.

This is a
hands-on, delivery-focused role
— you'll work closely with the leadership team to embed best practices, strengthen our culture, and champion continuous improvement. A key priority will be launching and embedding a refreshed KPI and appraisal system that empowers everyone to grow and succeed.

You'll be based in our London office, working a four-day week alongside our team.

What you'll do

  • Manage the full employee lifecycle — from recruitment and onboarding to development, well-being, performance, and offboarding.
  • Act as the first point of contact for HR advice, providing clear, practical guidance to both managers and staff.
  • Keep our HR policies and procedures current, compliant, and aligned with UK employment law and our company values.
  • Partner with managers on employee relations, performance reviews, and well-being initiatives.
  • Collaborate with Finance to ensure accurate payroll and benefits administration.
  • Maintain HR data and records in our HRIS.
  • Drive learning and development opportunities that nurture skills, confidence, and career growth.
  • Help sustain a positive, inclusive, and collaborative culture across the organisation.
  • Support with the management of the office and make it a great place to work for the team.

About You
We're looking for someone who combines professionalism with warmth, structure with empathy — someone who understands that culture and people are as critical to success as systems and strategy.

You'll Bring

  • CIPD Level 5 qualification (or equivalent experience).
  • Solid experience in a generalist HR role, ideally within an SME or growing business.
  • Strong communication and interpersonal skills — you listen, support, and influence with ease.
  • A proactive, confident and organised independent worker with a solutions-focused approach to challenges.

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