Group Risk Administrator

2 weeks ago

Bury St, Suffolk, United Kingdom Kingswood Group Full time £29,000 - £42,000 per year

Job Title:
Group Risk Administrator

Location:
Remote working days per month in office - Bury St Edmunds

Contract type:
Full time/Permanent

Salary:
£29,000 - £42,000 (DOE)

An exciting opportunity has arisen for an experienced Group Risk Administrator to join a reputable and growing employee benefits consultancy. This position is ideal for a candidate with a strong background in Group Risk policies—including Group Income Protection, Group Life Insurance, Group Critical Illness, and Death in Service Pensions.

You will play a vital role in supporting Consultants by managing the day-to-day administration of client schemes, liaising with providers, and ensuring smooth renewals. This is a key support function requiring attention to detail, strong communication skills, and a client-focused mindset.

Key Responsibilities

  • Manage the smooth day-to-day administration of a dedicated portfolio of group risk clients.
  • Act as the first point of contact for client, provider, and internal queries.
  • Build and maintain strong working relationships with clients, consultants, and insurers.
  • Respond proactively to queries from clients and insurers within agreed timeframes.
  • Coordinate scheme administration including claims, invoicing, underwriting, accounts, and benefit communications.
  • Gather and validate data required for annual policy renewals, ensuring high levels of accuracy.
  • Support the Consultant with reporting and the preparation of renewal documentation and client presentations.
  • Check all correspondence for discrepancies and raise queries where appropriate.
  • Maintain accurate client records using the internal back-office system in line with company procedures.

General Responsibilities

  • Collaborate effectively with team members and managers to ensure a high-performing support function.
  • Maintain compliance with internal procedures and industry regulations.
  • Undertake training and keep up to date with industry and product developments.
  • Recommend and support improvements to processes and service delivery.
  • Contribute to ad-hoc tasks and projects as required.

Skills & Experience

  • Previous experience in Group Risk Administration or Employee Benefits (essential).
  • Working knowledge of Group Income Protection, Group Life, Critical Illness, and Death in Service schemes.
  • Excellent organisational skills with the ability to prioritise a busy workload.
  • Strong communication and relationship-building abilities.
  • High level of accuracy and attention to detail.
  • Proficient in Microsoft Office, especially Excel, and experience using CRM/back-office systems.
  • Self-motivated with a proactive approach to problem-solving.

What's On Offer

  • Competitive salary dependent on experience
  • Comprehensive benefits package
  • Friendly and collaborative working environment
  • Opportunities for development and progression
  • Remote working

If you're looking for your next step in Group Risk administration and want to be part of a supportive and professional team, we'd love to hear from you.

Apply now
or get in touch for a confidential discussion.

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