Revenue Operations Manager

Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce.

Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.

ROLE OVERVIEW:

As we enter our next growth phase, we're looking for an analytical, proactive Revenue Operations Manager to strengthen our go-to-market systems, processes, and insights.

This role will be pivotal in aligning our Sales, Marketing, and Customer Operations efforts to drive revenue growth and improve operational efficiency. You will design scalable processes, maintain data integrity, and build the reporting infrastructure that supports predictable, efficient revenue growth.

This role is critical for aligning the go-to-market engine and ensuring leaders have the insights they need to make informed, strategic decisions in a complex maritime ecosystem.

KEY RESPONSIBILITIES:

Process Design & Optimisation

• Map, standardise, and refine revenue workflows across Sales, CS, and Marketing.
• Build scalable operational processes to support enterprise-oriented sales motions.
• Partner with GTM leaders to drive alignment, reduce friction, and improve execution.

Forecasting, Reporting & Analytics

• Own revenue reporting across pipeline, bookings, churn, and expansion.
• Lead the forecasting cadence with Sales and CS, ensuring accuracy and consistency.
• Build dashboards and analyses that surface insights and guide strategic decisions.
• Support executive leadership with ad-hoc modelling and performance deep dives.

Data Governance

• Establish and enforce data quality and hygiene standards.
• Conduct recurring audits to maintain accuracy and reliability across GTM data.
• Define policies, field structures, and processes that ensure long-term data integrity.

Commissions & Incentive Compensation

• Own end-to-end commissions administration for Sales and Customer Success.
• Ensure compensation plans are accurate, transparent, and aligned with company goals.
• Partner with Finance to manage monthly/quarterly payouts, reconciliation, and documentation.
• Support annual compensation plan design with scenario modelling and performance analysis.

Annual & Strategic Planning

• Support leadership during annual planning cycles, including quota setting, territory modelling, and budget alignment.
• Run historical analysis and forecasting to guide strategic decisions.
• Partner with Finance on revenue modelling, headcount planning, and investment prioritisation.

Cross-Functional Collaboration

• Work closely with Marketing on funnel performance, attribution insights, and lead management.
• Partner with Customer Success to improve renewal forecasting, health scoring, and expansion visibility.
• Collaborate with Finance on reconciliation, revenue reporting, and planning inputs.

QUALIFICATIONS

• 3–6+ years in Revenue Ops, Sales Ops, or related GTM operations roles, preferably in B2B SaaS.
• Experience operating in a scaling environment (~$5–20M ARR) strongly preferred.
• Strong understanding of SaaS metrics (CAC, LTV, churn, expansion, pipeline velocity, etc.).
• Hands-on expertise with Salesforce.
• Ability to translate data into insights and insights into operational improvements.
• Exceptional cross-functional communication and stakeholder management skills.
• Comfortable owning projects end-to-end and operating with autonomy.

WHAT SUCCESS LOOKS LIKE

• A clean, reliable, and scalable revenue data infrastructure.
• Accurate, predictable forecasting processes.
• Sales, Marketing, and CO operating with efficiency and alignment.
• Improved conversion rates and shortened cycles across the revenue funnel.
• Clear visibility into revenue performance and GTM effectiveness.

OUR VALUES

Finally, culture is important to us, so we also look for candidates who share our values: ****culture is important to us, so we also look for candidates who share our values:

• Stay Ahead, Stay Agile – We anticipate change, adapt with resilience, and lead with curiosity and customer insight.
• Execute With Focus – We turn strategy into action through ownership, clarity, and disciplined delivery.
• Work Together, Win Together – We collaborate across teams and with customers, building strong relationships that unlock greater impact.