Customer Service Representative

1 day ago


Chelmsford CM ND, United Kingdom Anchor Consultancy Full time

We are recruiting for a Customer Service Representative to join our on-site team in Chelmsford. This is a customer-facing position where you will support event operations, assist customers, and help maintain a positive and efficient environment. If you are confident, professional, and enjoy engaging with people, this Customer Service Representative role could be a great fit.

As a Customer Service Representative, you will be the first point of contact for customers and play an important role in delivering high-quality customer service. We are looking for individuals who communicate well, bring a friendly attitude, and can represent the company in a professional manner.

Key Responsibilities of a Customer Service Representative

  • Greet and interact with customers in a professional manner
  • Respond to enquiries and provide clear information
  • Support day-to-day event and customer service operations
  • Represent the company with a positive and proactive approach
  • Ensure a smooth and organised customer experience

What We're Looking For

  • Strong communication and interpersonal skills
  • Friendly, approachable, and reliable
  • Able to work confidently in a customer-facing environment
  • Professional attitude and willingness to learn
  • No previous experience required – full training provided

What We Offer

  • Full training for all new Customer Service Representative team members
  • On-site role based in Chelmsford
  • Monday to Friday schedule with optional weekend shifts
  • Supportive working environment
  • Opportunities for progression

If you are motivated, customer-focused, and ready to build your skills in a supportive team, apply today to become our next Customer Service Representative.

Job Types: Full-time, Permanent

Pay: £13.00-£15.00 per hour

Benefits:

  • Canteen
  • Company events
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site parking

Work authorisation:

  • United Kingdom (required)

Work Location: In person



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