Customer Service Representative
1 day ago
We are recruiting for a Customer Service Representative to join our on-site team in Chelmsford. This is a customer-facing position where you will support event operations, assist customers, and help maintain a positive and efficient environment. If you are confident, professional, and enjoy engaging with people, this Customer Service Representative role could be a great fit.
As a Customer Service Representative, you will be the first point of contact for customers and play an important role in delivering high-quality customer service. We are looking for individuals who communicate well, bring a friendly attitude, and can represent the company in a professional manner.
Key Responsibilities of a Customer Service Representative
- Greet and interact with customers in a professional manner
- Respond to enquiries and provide clear information
- Support day-to-day event and customer service operations
- Represent the company with a positive and proactive approach
- Ensure a smooth and organised customer experience
What We're Looking For
- Strong communication and interpersonal skills
- Friendly, approachable, and reliable
- Able to work confidently in a customer-facing environment
- Professional attitude and willingness to learn
- No previous experience required – full training provided
What We Offer
- Full training for all new Customer Service Representative team members
- On-site role based in Chelmsford
- Monday to Friday schedule with optional weekend shifts
- Supportive working environment
- Opportunities for progression
If you are motivated, customer-focused, and ready to build your skills in a supportive team, apply today to become our next Customer Service Representative.
Job Types: Full-time, Permanent
Pay: £13.00-£15.00 per hour
Benefits:
- Canteen
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
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