Business Analyst

2 days ago

Accrington, Lancashire, United Kingdom Gravitas Recruitment Group (Global) Ltd Full time £40,000 - £55,000 per year

Job Opportunity: Operational Business Improvement Analyst

Contract Type: Permanent

Location: Accrington, Lancashire – very occasional visits

Salary: £45,000–£55,000

We're partnering with a forward-thinking organisation committed to operational excellence and customer-centric innovation. With a strong presence in the UK market, they're investing in scalable systems and continuous improvement across their business. As part of this journey, they're now seeking a talented Operational Business Improvement Analyst to join their transformation team.

This is a high-impact role with real influence analysing processes, driving change, and embedding a culture of continuous improvement across the organisation.

Ideal Experience

  • Proven experience in operational improvement, process mapping, and stakeholder engagement
  • Strong knowledge of lean and agile methodologies, including lean problem-solving techniques
  • Ability to design scalable SOPs and process maps to drive standardisation
  • Experience working cross-functionally with IT, development, and operational teams
  • Skilled in identifying inefficiencies, bottlenecks, and optimisation opportunities
  • Excellent communication, analytical, and problem-solving skills
  • Comfortable leading postmortems and root cause analysis
  • Proactive mindset with a passion for continuous learning and development

Day-to-Day Responsibilities

  • Champion lean and agile practices to embed a culture of continuous improvement
  • Encourage staff to identify inefficiencies and propose innovative solutions
  • Build strong relationships with internal and external stakeholders to support improvement initiatives
  • Collaborate with IT and development teams to implement system enhancements
  • Analyse end-to-end operational processes and identify areas for optimisation
  • Monitor and assess the performance of improvement initiatives and ensure timely resolution
  • Lead postmortems and track corrective actions to completion
  • Stay up-to-date with in-house systems and processes to drive relevant improvements
  • Take ownership of personal development and contribute to team knowledge sharing
  • Travel to European offices

If this sounds like the kind of challenge you're ready to take on, we'd love to hear from you. Apply now and help shape the future of operational excellence

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