HR Business Partner

Exciting Career Opportunity at Citizen

Are you a driven professional seeking to make an impact in Human Resources?

Are you passionate about shaping the future of work? We're looking for an experienced HR Business Partner with a specialism in Workforce Planning to join our dynamic People Team. This is your chance to make a real impact by driving strategies that support talent pipelines and future organisational needs.

Position: Human Resources Business Partner (Workforce Planning)

Salary: £62,537

Location: Birmingham Business Park (B37), hybrid with approx. 2-3 days in the office

Manager's Quote:

'This is a pivotal role in shaping the future of our organisation. As an HR Business Partner, you'll work closely with leaders and teams to deliver innovative people strategies that make Citizen an employer of choice. We're looking for someone who is curious, collaborative, and confident in driving change—someone who can challenge the status quo and bring fresh ideas to workforce planning and talent development. If you're passionate about making a real impact and leading a team that strives for excellence, this is the opportunity for you."

— Nicky Rymill, Head of People

Key Responsibilities:

• Lead the development and delivery of effective, long-term workforce plans aligned with organisational objectives.
• Analyse workforce trends and provide data-driven insights to inform recruitment, retention, and succession planning.
• Collaborate with Talent Acquisition and People Development teams to integrate workforce plans with attraction and onboarding initiatives.
• Act as a strategic advisor to business leaders, aligning HR practices with organisational goals.
• Provide expert HR guidance on complex employee relations issues.

Qualifications and experience:

• Level 7 CIPD qualification (or equivalent) with current CIPD membership.
• Proven experience in workforce planning and talent pipeline development.
• Strong understanding of UK employment legislation.
• Excellent communication and influencing skills.
• Ability to analyse and translate complex information into actionable strategies.

We will be an employer of choice and invest in our people

We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Competitive Salary: We offer a competitive compensation package.
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.

Find out more here: Citizen | Benefits

Company Culture:

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are p assionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation inHuman Resources.

We will work together as one team and embrace our Citizen values.

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Closing date: 5th January 2026

Interview date: 21st January 2026

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

• Proud Corporate Member of WISH - The Network for Women Working in Social Housing
• Citizen Housing is a Disability Confident Employer
• Official Accredited Living Wage Employer