Reception Administrator

5 days ago


Belfast, United Kingdom Prime Recruitment Services Full time £14,000 per year

 Reception Administrator  (Tours & Exhibitions)

Location: City Hall, Donegall Square, Belfast BT1

Hours: 18.5 per week

​​​​​​​PAY: £13.47 per hour

About the Role

Prime Recruitment Services is recruiting a Reception Administrator (Tours & Exhibitions) on behalf of Belfast City Council.

This is a public-facing role providing high-quality reception, visitor support, and administrative services within the City Hall Exhibition & Tours area.

You'll be the first point of contact for visitors, tourists, councillors, contractors and staff — helping ensure every visitor receives a warm and professional welcome.

Key Responsibilities

Front-of-House & Visitor Experience

  • Meet & greet all visitors with the highest level of customer care

  • Provide information on the exhibition, tours, City Hall and local attractions

  • Handle general enquiries from the public, Members of Council and staff

  • Assist visitors with special requirements

Tickets, Retail & Bookings

  • Operate ticketing, point-of-sale and booking systems

  • Process payments: cash, card, vouchers, deposits, refunds

  • Manage headset issue/return, stock levels and functionality

  • Promote merchandise and exhibition retail items

  • Maintain tidy, presentable reception and exhibition areas

Administration

  • Assist with group bookings, enquiries, emails, and phone calls

  • Record visitor numbers, passes and statistical/administrative information

  • Support wider Civic HQ operations including general admin and reception cover

  • Report faults, incidents and assist in emergency evacuations when required

Essential Criteria

You must have at least 1 year of experience in all of the following:

Delivering excellent front-of-house or reception customer service (including dealing with tourists & difficult customers)

Ticketing, cash handling, sales or merchandising experience

Confident use of ICT systems – ideally booking and point-of-sale systems

Skills & Attributes
  • Strong communication skills, verbal & written

  • Excellent customer care and presentation

  • Good organisational & workload planning abilities

  • Ability to work both independently and as part of a team

  • Basic Microsoft Office skills

  • Awareness of health & safety responsibilities

Working Pattern

This role operates on a 3-week rota.

Note:

The start date (Monday 24th November) falls in Week 2 of the rota.

Your first working shift will be:

Wednesday 26th November — 10:30am to 5:00pm

How to Apply

If you meet the criteria and are available to start immediately, please apply through Prime Recruitment Services.

A member of our team will contact shortlisted candidates.



  • Belfast, United Kingdom Crumlin Road Gaol Full time

    **Company Overview** Crumlin Road Gaol is a historic Victorian-era prison that served as a working gaol for over 150 years. Today, it stands as a significant visitor attraction and conference centre, offering insights into its storied past and the lives of those who passed through its gates. **Summary** We are seeking a Receptionist Supervisor to join our...


  • Belfast, United Kingdom BidvestNoonan Full time

    **About The Role**: Job Title: Ulster University Receptionist / Front of house Location: Ulster University Belfast Reports to: Security Supervisor/ Facilities Manager Rate of Pay: £12.60 per hour Temporary cover: 3 months Hours of Work: 40 hours per week Days and times of work: Monday - Friday 0900-1700 Job Overview Key Responsibilities: Reception...

  • Administrator

    3 days ago


    Belfast, United Kingdom Crossroads Care NI Charitable Group Full time

    This role is based at our office 432 Upper Newtownards Road, Belfast, BT4 3GY The post holder will work with as a general administrator across many departments including HR, Finance and Reception duties. This is a diverse role involving reception duties, finance admin such as invoicing and payroll and HR duties including processing sickness records,...


  • Belfast, United Kingdom VANRATH Full time

    **Administrator/Receptionist** **Location**: Holywood **Hours**: Full-time, 37 hours per week **Contract**: 6-month initial contract, with potential for a permanent role **Pay Rate**: £11.55 per hour **Start Date**: Immediate start required **The Role** We are seeking an organised and proactive Administrator/Receptionist to join a well-regarded...


  • Belfast, United Kingdom Brook Street Full time

    Medical Receptionist/Admin (Part-Time) Are you an organised, friendly, and proactive individual with experience in a busy medical or administrative environment? We are currently seeking a confident Receptionist/Administrator to join one of our clients based in Belfast, providing essential support to both patients and the clinical team. This position is...


  • Belfast, United Kingdom Parkside Surgery Full time

    **Overview** **Responsibilities** - Greet clients and visitors warmly, ensuring a positive first impression. - Answer and direct phone calls with excellent phone etiquette. - Manage the reception area, keeping it tidy and organised. - Perform data entry tasks accurately and efficiently. - Handle clerical/admin duties such as managing incoming post,...


  • Belfast, United Kingdom Hamilton Architects Full time

    To assist in the day to day running of the office and provide a wide variety of internal support services. Monday - Friday - 9am - 5.15pm **Responsibilities**: - Reception duties such as greeting visitors and organising hospitality - Managing post-in and post-out - Monitoring and maintenance of stationery/printing supply levels and kitchen supplies -...


  • Belfast, United Kingdom Investec Wealth & Investment Full time

    **Role: Receptionist & Office Services Administrator** **What is the purpose of the role?** The Belfast office is a busy and growing office with around 22 staff. IW&I Belfast Reception provides a meet & greet service to external visitors and room booking service for internal meetings, creating a professional and welcoming first impression to...

  • Team Administrator

    5 days ago


    Belfast, United Kingdom VANRATH Full time

    ANRATH are assisting with the recruitment of a **Team Administrator **for a leading global financial organisation. This is a fantastic opportunity for an individual to join a thriving company that offers an amazing working environment, fantastic package and progression opportunities This role will be **Hybrid **working, involving a split of working in...


  • Belfast, United Kingdom Hayward Hawk Professional Services Full time

    Duties Include: - Department Director and Manager support - Reception 1 day per week, ad-hoc and holiday leave cover - Invoicing - Team WIP management - Client relationship and opportunities administration - Coordinating team travel arrangements - Document control - Events support - Light facilities duties cover - Active involvement in continuous...