Reception Supervisor

3 days ago


Belfast, United Kingdom Crumlin Road Gaol Full time

**Company Overview**

Crumlin Road Gaol is a historic Victorian-era prison that served as a working gaol for over 150 years. Today, it stands as a significant visitor attraction and conference centre, offering insights into its storied past and the lives of those who passed through its gates.

**Summary**

We are seeking a Receptionist Supervisor to join our team at Crumlin Road Gaol. In this role, you will be the first point of contact for visitors, providing exceptional customer service while managing administrative tasks. Your contributions will help enhance the visitor experience at our unique historical site.

**Responsibilities**
- Supervise the front of house team
- Greet and assist visitors upon arrival, providing information about the facility and its history.
- Manage phone calls and inquiries with professionalism and courtesy.
- Perform clerical duties including data entry, filing, and maintaining records.
- Manage groups bookings, invoicing, payments and vouchers.
- Ensure the reception area is organised and welcoming at all times.
- Assist with administrative tasks as needed to support the operations of the Gaol.

**Requirements**:

- Proven experience in a receptionist or administrative role is preferred.
- Strong organisational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks efficiently in a busy environment.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£27,500.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay

**Language**:

- English (preferred)

Work Location: In person

Reference ID: REC005



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