Administration Assistant
2 weeks ago
Overview
The main function of the role is to support the Lettings Manager to oversee a small residential portfolio. The job is varied & interesting and will suit someone who has at leatst two years experience in the property environment particularly lettings, and can multi-task with the ability to prioritise work, and work well under pressure. Telephone, email, and face-to-face contact with clients, is an essential part of this role, so excellent communication skills, both verbal & written are required.
Key Responsibilities
You will be involved in general administration duties and other administrative tasks required to ensure the smooth running of the office.
General Admin to include some debt management work in relation to service charges & rent arrears
Liaising with Tenants, Landlords, professional advisors, building contractors and colleagues as necessary.
Invoice processing using MUS/PMX computer software.
Proficient in the use of Microsoft Office Suit (Word Excel & Outlook) and computer skills in gneral.
Taking repairs details accurately and processing accordingly.
Ensuring all lettings compliance is met in relation to Gas Safety, EPC & EICR
Filing / Scanning & archiving as required.
Any other duties as assigned by your line manager.
Key skills required.
Strong communicator with good people skills
Excellent organisation skills and punctuality are paramount.
Ability to see tasks through to completion.
Outstanding customer care/service experience
Experience working within the property environment would be preferable however full training will be given in these areas.
This is an office based full time permanent role – Monday – Friday 9.00am – 5.00pm. Remote working is not a consideration,due to the nature of this front facing role.
Salary 23k-25k dependant on experience.
Job Type: Full-time
Pay: £22,000.00-£24,000.00 per year
Benefits:
- Company pension
Ability to commute/relocate:
- Coventry CV1 2NT: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative experience: 2 years (required)
- Customer service: 2 years (preferred)
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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