Pharmacy Homecare Administrative Officer

The Pharmacy department at UHCW NHS Trust is looking for an enthusiastic and dedicated individual to support the Pharmacy Homecare Service.

You will work closely with the Pharmacy Homecare Team to provide high quality care and service to all patients.

Please be advised that sponsorship is not eligible for this post.

Please be advised proposed interview dates are between the 17th and 19th November 2025.

Applicants should have good communication and organisational skills, be self-motivated and possess excellent interpersonal skills. You must be flexible and able to work well in an environment of change and transition. Applicants must also have good computer skills, be able to work well under pressure and understand your role within the team passing on queries to appropriate personnel when required.

You must be willing to learn and take responsibility, working well within a diverse team consisting of Pharmacy Technicians, Pharmacists, and other Administrative staff. You will also be expected to develop good working relationships with other departments across the Trust and independent Homecare Providers.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire )

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

1. Act as the first point of contact for the Pharmacy HomeCare Team, dealing with routine queries and referring to the appropriate member(s) of the pharmacy team where appropriate.

2. Assisting in the day-to-day smooth communication between the Pharmacy HomeCare Team and other areas of the Pharmacy Department, the clinical areas and patients.

3. Undertake administrative tasks to facilitate the efficient and timely running of the Pharmacy HomeCare Service.

4. Help to setup and maintain systems for accurate and efficient recording of Home delivery prescriptions and hospital FP10s.

5. Process HomeCare invoices and highlight any discrepancies to pharmacy homecare admin team lead.

6. Manage and collate statistical data on Pharmacy HomeCare Team activity.

7. Support the Pharmacy HomeCare Team at operational and governance meetings.

8. Be involved in auditing for the Pharmacy Department.

9. Assist with the archiving of records.

10. To carry out any other duties deemed appropriate for the role as delegated by the Lead Technician – Drug Utilisation/Financial/Information Reporting and Contract Performance Management

For further details of the role please see the attached job description.