Administrative Assistant

2 weeks ago


Downpatrick, United Kingdom Kitroom Full time

Administrative Assistant (Maternity Cover)

Contract:
Full-time, fixed-term (immediate start for training; cover approx. early Dec – Sep)

Hours:
Mon–Fri, 9:00–17:00

Location:
On-site in Annacloy, Co. Down

Pay:
UK National Minimum/Living Wage (age-banded)

Company Description

Kitroom is a Northern Ireland–based sportswear and equipment supplier for clubs and organisations. We provide bespoke branded and unbranded playing kit, training wear, off-field wear and merchandise. Clubs can buy in bulk or via customised online club stores tailored to their needs.

Role Description

We're hiring an Administrative Assistant on a fixed-term contract to cover maternity leave. You'll handle day-to-day admin and customer communications, and you'll pitch in with light production and order packing during busy periods. The role is on-site and requires a practical, hands-on approach.

Key Responsibilities

  • Manage inbox and phone queries; provide clear, timely updates to customers.
  • Process online orders; maintain accurate records and order statuses.
  • Create and maintain job sheets, artwork approvals and order notes (Google Workspace/Zoho).
  • Raise invoices and log payments; book postage and prepare dispatch paperwork.
  • Support production and fulfilment: prepare garments, print labels, pick/pack orders, basic QC, restock consumables.
  • Keep shared workspaces tidy and organised.

Qualifications & Skills

Essential

  • Strong administrative/clerical skills with excellent attention to detail.
  • Confident communicator with good phone and email etiquette.
  • Organised, reliable, able to manage multiple tasks independently.
  • Comfortable using computers (Google Workspace; basic spreadsheets).

Desirable

  • Experience with Shopify and/or Zoho Inventory/Books.
  • Familiarity with embroidery/DTF/vinyl workflows or apparel fulfilment.
  • Prior experience in a similar admin role; relevant training/certifications.

What We Offer

  • Structured handover and on-the-job training.
  • Friendly, small-team environment with varied day-to-day work.
  • Consistent daytime hours (Mon–Fri, 9–5).
  • Pay at the applicable UK National Minimum/Living Wage rate for your age band.

How to Apply

Email your CV and a short note on your relevant experience and earliest start date to - with the subject: "Admin (Maternity Cover) – Your Name."

We'll review applications as they come in and invite suitable candidates to interview.

  • Kitroom is an equal opportunities employer. Applicants must have the right to work in the UK.


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