Agency Operations Assistant

2 weeks ago


Downpatrick, United Kingdom NFU Mutual Mourneview Agency Full time

**We Are Hiring**

We are pleased to be able to offer an opportunity to join a successful team in NFU Mutual Mourneview as an Administration Assistant and Personal Assistant to the Agents.

NFU Mutual Mourneview is based in the towns of Downpatrick and Ballynahinch. We pride ourselves on offering a professional, local service to our customers and members.

The role consists of carrying out the administration tasks in the agency and assisting the agents in fulfilling their duties.

Key responsibilities include:

- Dispatch of documents to regulatory standards and timelines
- Preparation work for agent customer visits
- Liaising with underwriting and claims departments
- Creation of various regulatory reports and assembling data
- Maintaining office supplies
- Premium collection from customers
- Managing agent and financial advisers diaries

Essential Criteria
- **Good IT skills and ability to learn new systems**
- Ability to use Microsoft products
- Experience in an administration role
- Ability to work independently exercising own initiative and good judgement while also working as part of a team
- Minimum 5 GCSEs Grade C and above including Maths and English

It would be desirable to have a strong working knowledge of Microsoft Excel.

What we offer
- 25 days holidays + 11 public holidays
- In-depth training
- Pension scheme
- Staff life insurance

**Salary**: From £17,750.00 per year

**Benefits**:

- Casual dress
- Employee discount
- Life insurance

Ability to commute/relocate:

- Downpatrick, BT30 6LR: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (required)



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