Pharmacy Dispenser Assistant

3 days ago

York YO EQ, United Kingdom Ranmoor Bawarchi Full time £24,000 - £40,000 per year

Job Purpose

To provide safe, accurate, and efficient dispensing of prescriptions and over-the-counter medicines, supporting the pharmacist in delivering high-quality patient care and ensuring the smooth, compliant running of the pharmacy.

Key Responsibilities1. Dispensing & Medicines Management

  • Accurately dispense NHS and private prescriptions in line with legal, professional, and company standards.
  • Prepare, label, and assemble medication with attention to detail and within set timeframes.
  • Perform final checks if accredited to do so (e.g., ACT/Accuracy Checking Dispenser).
  • Manage stock levels, rotate stock, and check expiry dates to minimise waste.
  • Receive, unload, and check pharmacy deliveries, ensuring accurate stock input.
  • Assist in ordering stock, controlled drugs, and special-order items as required.

2. Patient Service & Advice

  • Provide excellent customer service, responding to patient queries professionally and sensitively.
  • Offer advice within your competence on over-the-counter medicines, referring to the pharmacist when necessary.
  • Support patients with NHS and pharmacy services such as NMS, blood pressure checks, smoking cessation, flu vaccinations, etc.
  • Promote a positive patient experience and maintain confidentiality at all times.

3. Pharmacy Services Support

  • Assist in preparing blister packs/DOSSETTs and compliance aids (if part of the service).
  • Support the pharmacist in delivering clinical and public health services.
  • Help maintain accurate patient medication records (PMR).
  • Ensure prescription exemptions, EPS nominations, and administrative tasks are completed accurately.

4. Regulatory Compliance

  • Adhere to GPhC regulations, SOPs, health & safety guidelines, and company policies.
  • Follow procedures for handling controlled drugs, including record-keeping and balance checks.
  • Maintain cleanliness and organisation of the dispensary and retail area.
  • Participate in audits, accuracy checks, and quality improvement activities.

5. Teamwork & Professional Development

  • Work collaboratively with pharmacists, technicians, and the wider team to ensure smooth workflow.
  • Support and train new staff where appropriate.
  • Participate in regular training to maintain dispensary qualification and stay updated with pharmacy practice developments.
  • Attend team meetings, reviews, and training sessions as required.

Essential Requirements

  • NVQ Level 2 (or equivalent) in Pharmacy Services / Dispensing.
  • Strong communication and customer service skills.
  • High level of accuracy, attention to detail, and reliability.
  • Ability to work calmly under pressure in a busy environment.
  • Good organisational and time-management skills.

Job Types: Full-time, Part-time, Zero hours contract

Pay: From £12.41 per hour

Expected hours: 20 – 35 per week

Benefits:

  • Company pension
  • Employee discount
  • Store discount

Work Location: In person

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