Office Administrator

3 days ago

Brentwood, Essex, United Kingdom Fawkes & Reece Full time

Office Administrator

Temp - Perm Role

Starting ASAP

£30,000 ON HOURLY RATE

Based in Brentwood

Must Drive

Role Summary:

Support daily operations by handling customer enquiries, coordinating subcontractors, updating job software, managing invoicing, providing general office administration, and assisting with financial administration as needed.

Job Responsibilities:

  • Respond to customer callouts and email enquiries.
  • Liaise with subcontractors for job completion and pricing.
  • Maintain and update our software and spreadsheets.
  • Review worksheets and invoicing once experienced
  • Update subcontractor documents and customer PPQs.
  • Support financial administration as required.
  • Assist the team with new enquiries regarding works, pricing, and scheduling.

Knowledge/Experience required:

  • Experience in office administration or support roles.
  • Organised, detail-oriented, and able to manage multiple tasks.
  • Strong communication and customer service skills.
  • Competent with Microsoft Office and job management software.
  • Attention to detail and accuracy.
  • Good organisation and planning skills.
  • Effective verbal and written communication skills.
  • Good I.T knowledge and skills.
  • Good common sense and a willingness to learn.
  • Be able to operate safely and within health and safety guidelines at all times.

All Staff are required to:

  • Familiarise themselves with the Company Policies and Procedures, accessible by all staff at all times on the Company's system.
  • Uphold the Equal Opportunities and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Company.
  • Act at all times within the Company Rules, Policies, Procedures, and any other statutory requirements.
  • Be proactive, bring ideas, suggestions and contribute to business improvement.
  • Undertake training as required.
  • Attend staff and team meetings as required.
  • Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues, customers and visitors.

Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities and make sure that customer needs and business objectives are met.

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