Casual Front of House Team Member

6 days ago

Leeds LS LG, United Kingdom Harewood House Trust Full time

We're looking for Casual Front of House Team Members to join our Food and Beverage Team for the Seasonal period.

You'll be a real people person with an eye for detail and a passion for providing exceptional customer service. FOH Team Members have a varied role, working across a number of our catering areas supporting the day-to-day running of Harewood's catering, maximising returns and ensuring excellent customer service is delivered. Harewood has a range of different food and beverage options across the site, catering towards all tastes to ensure there's something for everyone.

Main purpose of the role:

  • Providing a warm welcome to all.
  • The role is customer-focused, so experience in a customer-facing role and good communication skills are essential.
  • Providing visitors with accurate information to optimise the visitor experience.
  • To prepare and serve items from a varied and seasonal menu.
  • Follow operating procedures and processes and adhere to all Health & Safety and Food Safety Legislation. It is essential to provide safe food and hygiene practices, working within the Safer Food, Better Business guidelines.
  • Ensure stock rooms are always tidy and organised, storing product and display materials safely.
  • Ensure effective stock rotation to minimise product wastage.
  • Undertake stock checks to support with ordering.
  • To maintain high standards and cleanliness within working areas. Set up, replenish and clear down the working area.
  • You must be able to work individually and as part of a team.

Special Considerations

This role may include some heavy lifting of stock and working outside.

+ Responsible to: Assistant Food + Beverage Manager

+ Contract: Casual, seasonal work during November and December, on an ad-hoc basis

+ Hours: This role has no guaranteed hours of work; the majority of shifts will be weekdays between 10am - 5pm, with some weekend and evening shifts available

+ Rate of pay: National Living Wage, £12.21 per hour

Closing date: REVIEW UPON RECEIPT

Pay: £12.21 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

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