Senior Analyst, operational support systems

We are Analysys Mason – an award-winning global management consulting firm helping clients to make and act on the decisions that steer their progress and connect our world.

Specialising in technology, telecoms, media and space sectors, we provide bespoke transaction, strategy, regulation and policy and transformation consulting, combined with research and insights. We help clients navigate complex transformation journeys, always shaping the next.

Since 1985, our team has expanded to 450+ professionals across 17 offices in 13 countries and our experts have taken on work in over 140 countries, making us a truly global company.

Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We are committed to a sustainable, connected future – contributing to a world where technology delivers for all.

As an expert in the operational support systems (OSS) sector, you will be at the forefront of the telecoms industry. You will create insightful, original thought-leading content and reports that will be used by globally recognised businesses in their decision-making processes.

You will be responsible for the delivery of content and will work with other programme leaders and analysts to ensure that these pieces are planned in line with our overall objectives.

As a senior member of our team, you will also take a significant role in helping our junior resource to develop their skills and progress their career.

As lead of the service design and orchestration programme, you will analyse the OSS vendor landscape (including their technology, software, and services) and track how tech trends and customer needs reshape the market. You will deliver vendor profiles, case studies, and trackers, while working closely with related programmes. Your insights will guide clients through complex decisions.

You will attend industry events such as conferences, where you will represent Analysys Mason and provide thought leadership on the telecoms industry.

Your contribution will have an immediate impact for our teams and our clients' needs, influencing strategic decisions and providing thought leadership on the subject.

Your day-to-day responsibilities will include:

• managing and delivering original research content in the OSS sector
• analysing data and formulating a qualitative opinion based on that analysis
• acting as a OSS sector subject matter expert, both internally and externally
• interacting with clients and building peer relationships within the industry
• presenting your findings to clients in regular meetings and at industry events.

We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team.

As a minimum, you need to have 3 years of experience in the telecoms industry with an understanding of the OSS vendor landscape.

You also need to enjoy analysing and interpreting large sets of data and creating engaging reports to communicate the patterns and trends that you find.

You must be fluent in English.

On top of an exciting opportunity, we offer many attractive benefits, including:

• annual bonus
• 25 days of annual leave
• employer pension contribution
• enhanced maternity leave
• enhanced family leave (paternity, adoption, shared, etc)
• private health and dental care
• mental wellbeing app
• flexible working
• your birthday off
• stepped career progression
• continuous training for professional and personal development
• career coaching programmes
• volunteering days
• Cycle-to-work scheme

We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.

Our values are:

Excellence | We are passionate and aspire to be the industry benchmark.

Partnership | We are one team, and we inspire, motivate and coach each other.

Innovation | We are problem-solvers, and we do not shy away from a challenge.

Integrity | We treat people with dignity and respect.

Empowerment | We motivate, inspire and train our people to be the best they can be.